Technical Program Manager

• Altera Digital Health is seeking a Technical Program Manager to bridge the gap between engineering, operations, and strategic business goals. In this role, you will drive the delivery of our Altera PAS and Altera Sunrise™ healthcare solutions. You will ensure seamless collaboration between development and operations teams, orchestrate complex release cycles, and manage project dependencies to ensure successful go-to-market execution.

The ideal candidate is a strategic thinker with expertise in Agile methodologies and project management. You will work closely with product and development teams to deliver healthcare IT solutions that meet NHS standards and regulatory requirements. This is an individual contributor role focused on mitigating risks and maintaining high-velocity delivery in a fast-paced environment.

Key Responsibilities

Product and Engineering Alignment

• Collaborate with Product Teams to define and refine Epics, requirements, and Product Backlog Items (PBIs).

• Work with development teams to facilitate accurate effort estimation and ensure technical feasibility.

• Oversee the end-to-end delivery lifecycle, ensuring that development outputs align with the product roadmap and business objectives.

• Shield development teams from operational distractions to maintain focus on high-quality delivery.

Project and Programme Management

• Provide comprehensive project management support to Development Directors and senior leadership.

• Track project progress using Azure DevOps Boards, ensuring tasks remain within scope and on schedule.

• Identify and manage complex dependencies across multiple teams, proactively mitigating risks and removing blockers.

• Create and maintain detailed project plans, timelines, and status reports for internal and external stakeholders.

• Manage release calendars and coordinate with various departments to ensure aligned delivery.

Release Management and Operations

• Own the end-to-end release process, conducting readiness assessments and risk analysis before production deployments.

• Manage the transition of new features and products to the wider organisation, ensuring a formal support handover process is followed.

• Oversee CI/CD pipeline processes within Azure DevOps to ensure reliable and efficient software delivery.

• Coordinate essential security and quality checks, including penetration testing and performance validation, prior to release.

Compliance and Quality Assurance

• Ensure all technical programs and delivery processes comply with ISO9001 standards and NHS regulatory requirements.

• Lead the preparation and maintenance of documentation for the Digital Technology Assessment Criteria (DTAC) and the Data Security and Protection Toolkit (DSPT).

• Collaborate with Clinical Safety Officers to ensure compliance with DCB0129 and DCB0160 standards.

• Support the implementation of interoperability standards, such as HL7 and FHIR, to meet NHS integration requirements.

• Monitor and optimise delivery metrics, such as deployment frequency and MTTR, to drive continuous improvement.

Cross-Functional Collaboration

• Act as the primary link between technical teams and business stakeholders, translating strategic goals into actionable programs.

• Facilitate communication and knowledge sharing across the organisation to ensure transparency on program status and milestones.

• Support teams in troubleshooting delivery issues and refining Agile practices to improve overall velocity.

Role Requirements

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).

• 2+ years in Technical Program Management, Release Management, or a senior DevOps coordination role.

• Expertise in Azure DevOps Services, specifically Boards, Repos, Pipelines, and Artifacts.

• Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies (Scrum or Kanban).

• Experience managing complex project dependencies and risk mitigation in a technical environment.

Preferred Experience and Certifications

• Professional project management certification, such as PRINCE2, PMP, or AgilePM.

• Experience working within the UK healthcare sector, with a solid understanding of NHS standards (e.g., DTAC, DSPT, and Clinical Safety DCB0129/0160).

• Familiarity with ISO9001 quality management systems and information security standards.

• Knowledge of automated testing frameworks.

• Experience in bridging the gap between technical teams and business leadership.