Associate System Support Engineer

Job Title:

Description:

At Altera, our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health. With the largest community of clients in healthcare, Altera is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Altera offers exciting new career opportunities in various locations throughout North America.

In this System Administrator role, the ideal candidate will assist with day-to-day operations and technical issues, as well as participation in the initiation and planning phases of organizational projects. The ideal candidate will have a strong background in maintaining and supporting windows environments with VMware, Active Directory, Clusters, and SQL & IIS. Services. Experience in supporting these environments in healthcare will be preferable.

RESPONSIBILITIES:

ü Responsible for the configuration/installation/upgrades, performance monitoring, security, and continual improvement of our client’s server and Applications.

ü Responsible for supporting our client infrastructure applications, including Microsoft SQL Servers, Active Directory and Core Windows components like IIS, Clusters and File system.

ü Responsible for New Server build, Application installation & configuration as per Product requirement.

ü Responsible for upgrading and maintaining the Applications in co-ordination with Project Management Team

ü Coordinate with all the internal teams to complete the projects and related tasks.

ü Responsible for continuous improvement and enhancement of Infrastructure-related services.

ü Analyze technical and business needs and recommend solutions

ü Maintain positive relationships with clients, end users and vendors, and consultants.

ü Maintain current working knowledge in systems and hardware, and incorporate new developments into the future systems of the enterprise

ü Good Communication & Email Skills are mandatory.

Job Requirements:

Experience:

§ 0-1 Year of administrating enterprise Windows and Virtual Environment.

§ Experience with building servers as per standards will be added advantage.

§ Responsible for monitoring performance and system usage.

§ Experience / Knowledge with monitoring tools and antivirus will be an added advantage.

§ Experience / Knowledge in planning, design, and installation of any application.

§ Health care IT experience will be preferred

Skills:

§ Troubleshooting skills

§ Excellent written and oral communication skills.

§ Ability to be proactive and work independently with limited direction.

§ Sound knowledge on Various Operating systems flavors, System files, Registry

§ Microsoft Active Directory services & Domain knowledge.

§ AI and Automation knowledge would be an additional advantage

Mandatory:

§ Must have experience with IIS, Clustering & File & Print services.

§ Knowledge on SQL server and batch files will be an added advantage.