Experienced Tax Professional - Remote

OverviewExperienced Tax Professional - Remote at H&R Block. Remote role serving clients with diverse tax needs with support from an expert team and advanced tax training.ResponsibilitiesConduct tax interviews with clients and support do it yourself online tax clients through virtual tools (video conferencing, phone, chat, email).Generate business growth, increase client retention, and offer additional products and services.Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results.Grow your tax expertise.What you'll bring to the teamConduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)Generate business growth, increase client retention, and offer additional products and servicesUnderstand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting resultsGrow your tax expertiseYour ExpertiseExperience completing individual tax returnsExperience working in a fast-paced environmentAccess to high speed, reliable internetExperience and skilled in technology (specifically MS Teams and Outlook)Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chatExperience utilizing effective customer service techniquesAnalytical and problem-solving skillsSuccessful completion of the H&R Block Tax Knowledge Assessment2 or equivalentHigh school diploma / equivalent or higherMust complete continuing education requirement and meet all other IRS and applicable state requirementsAvailability to work a minimum of 20 hours a week during peak tax seasonSkill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions)Benefits and CompanyAt H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs.Medical coverage - includes well-being programs including mental health support and coaching401k Retirement Savings Plan and Employee Stock Purchase PlanTax prep benefit - eligible associates receive the same tax preparation as our clients, with no direct cost to youOther perks like flexible/remote opportunities that meet your life, collaborative teams and moreThe Community You Will JoinH&R Block is committed to a connected culture where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team.H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.If you're looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.Sponsored JobJob ID: #49607Location: Tupelo, MSEmployment type: Full-timeSeniority level: Not ApplicableJob function: Accounting/Auditing and FinanceIndustries: RetailEEO: Referrals increase your chances of interviewing at H&R Block by 2x#J-18808-Ljbffr