United States onlyWe partner with law firms across the United States to deliver integrated solutions across client acquisition, operations, and business support.
We drive growth with targeted, data-driven campaigns, while providing operational support, including contact center solutions, medical record summarization, and back-office services, creating a scalable, end-to-end platform for law firm success.
Location: Remote
Job Summary:
The Associate Director, Strategy Execution, supports the translation of strategic priorities into day-to-day execution across three entities. This role partners closely with leadership to drive alignment, track progress, and ensure key initiatives are implemented effectively.
This is a hands-on, execution-focused role designed for someone who can operate within a fast-paced, multi-entity environment while developing into a senior leadership position over time
Responsibilities:
Drive the execution of strategic initiatives across all three business entities, ensuring alignment, accountability, and consistent follow-through
Translate leadership priorities into clear, actionable plans, timelines, and deliverables
Track progress against key initiatives and ensure accountability across cross-functional teams
Partner with Legal, Marketing, HR, and Operations to align priorities and drive effective execution
Establish and monitor KPIs to measure performance, identify gaps, and inform decision-making
Identify operational inefficiencies and implement process improvements that enhance performance and scalability
Build and strengthen scalable processes, workflows, and execution frameworks
Provide reporting, insights, and recommendations to support leadership decisions
Strengthen cross-functional alignment, communication, and execution across teams and entities
Qualifications:
Bachelors Degree in Business Management or Marketing
7–10 years of experience in strategy execution, operations, or business leadership
Excellent communication, interpersonal, and client service skills
Proven ability to execute strategy across multiple business units
Strong organizational and execution skills, experience working closely with executive leadership
Experience working in startup, Business Process Outsourcing (BPO), Legal Process Outsourcing (LPO), or multi-entity environments
Preferred Qualifications
Experience supporting multi-entity or global organizations
Background in operations, consulting, or strategic program management
Familiarity with performance metrics, dashboards, and operational KPIs
How We Work
How we work is just as important as what we do:
Results-Driven
We focus on delivering measurable outcomes and take ownership of performance and execution across teams.
Client-Centric Focus
We prioritize decisions that drive meaningful outcomes and improve the experience for the clients and partners we support.
Conscientious Trust
We operate with integrity, transparency, and accountability in every interaction and decision.
Entrepreneurial Spirit
We take initiative, solve problems proactively, and continuously improve how we operate and scale.
Benefits:
Our benefits, perks, and compensation include the following:
Competitive compensation
Healthcare Reimbursement
Paid holidays, paid vacation, and 401k matching
Company-provided phone and laptop
A healthy work-life balance
A supportive learning environment
