Grafana LabsGL

Senior Product Manager - Grafana Distributed Tracing (Remote, Germany)

Query, visualize, alert on, and understand your data no matter where it’s stored.

Grafana Labs

Employee count: 501-1000

Salary: 91k-110k EUR

Germany only
Apply now

This is a remote position and we're considering candidates in Germany only.

As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.

Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.

The Role

As the Product Manager for Distributed Tracing, you’ll be involved with everything related to our tracing offerings, including open source Grafana Tempo, Grafana Cloud Traces, and Grafana Enterprise Traces. You’ll become a subject matter expert on tracing and how it helps users understand the health and performance of their increasingly complex, distributed, cloud-native applications. You’ll develop deep fluency with customer needs in this space, as well as the existing landscape of open source and commercial solutions. You’ll define a vision for the future of our rapidly growing and evolving tracing platform, and how it fits into our customers’ overall observability journey. You’ll build an experience that enables our customers to easily and reliably collect, store, query, and analyze traces, and in so doing, help our customers achieve higher uptime, fewer outages, and ultimately happier end users.

As a Product Manager at Grafana Labs, you will:

  • Transform ideas and feedback into a product vision and roadmap
  • Empathize with customer problems in order to collect user needs, requirements, and pain points
  • Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
  • Work closely with Product Marketing to explain our tracing platform’s unique differentiation to Go-To-Market teams, creating documentation, blog posts, website content, datasheets, and whitepapers.
  • Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering.

We’re excited about you because you have:

  • A BSBA/BA in Computer Science, a related field, or equivalent work experience
  • 3+ years of experience in Product Management
  • 3+ years of experience working on a B2B SaaS product
  • Experience with open source or commercial distributed tracing databases and/or large scale data collection, storage, querying, and analytics
  • A desire to dive into complex solutions and work with a highly technical product and customers
  • Experience partnering with Product Design to build delightful user experiences
  • Experience working with engineering teams to design and build products in a fast-paced environment
  • Excellent written and verbal communication skills

Bonus Points

  • Experience operating or using Grafana Labs open source projects, including Grafana Tempo, Grafana Loki, Grafana Mimir, or Grafana itself.
  • Experience with OpenTelemetry
  • Experience building observability/monitoring tools and/or developer tools more generally
  • Experience with open source software and/or commercial open source companies
  • Experience with products offered both via SaaS and self-managed

In Germany, the Base compensation range for this role is EUR 91,464 - EUR 109,757 Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page. Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Elevate your application

Let our AI craft your perfect cover letter and align your resume to this job's criteria.

By using our AI tools, you consent to sharing your profile with our AI partner for this purpose.

Apply now

Please let Grafana Labs know you found this job on Himalayas. This helps us grow!

Apply now

About the job

Apply before

Aug 27, 2024

Posted on

Jun 28, 2024

Job type

Full Time

Experience level

Senior

Salary

Salary: 91k-110k EUR

Location requirements

Hiring timezones

Germany +/- 0 hours

About Grafana Labs

Learn more about Grafana Labs and their company culture.

View company profile

Query, visualize, alert on, and understand your data no matter where it’s stored. With Grafana you can create, explore, and share all of your data through beautiful, flexible dashboards.

We work in a big tent where everyone is welcome. Come on in.

OK, it’s not an actual big tent, but it is one of our core philosophies.

We know that data has incredible power to solve complex problems, transform business, drive innovation, and ultimately make the world a better place. The unfortunate reality is that the data we need often lives all over the place in disparate systems across geos, platforms, servers, and more. It’s our mission as Grafanistas to unite data, no matter where it lives, and empower our users to analyze, take action, and make smart decisions.

Building a powerful product takes a village — from engineering to customer success to people operations and beyond. What’s your calling?

What we value

Shared values are foundational to culture. They empower us, as both individuals and teams, to have an impact and achieve our mission, because we’re aligned on what’s really important to us. We’ve established these guiding principles to drive independent thinking, thoughtful decision-making, and result-oriented action that stays true to our mission.

Share openly and default to transparency

We share anything and everything we can — some might even call us over-sharers, and we’re OK with that. We want to ensure that Grafanistas have all the context they need to make smart, informed decisions in their daily work.

Respectfully empowered

We encourage our team members to be autonomous — this is essential for a distributed team. Freedom and empowerment are built on respect for one’s commitments and colleagues. We default to action. We value team members who take the initiative to get things done, ask when they need help, and dive into the job with both feet.

OSS is in our DNA

We have a big tent philosophy. We work with competitors and value interoperability. Decisions at Grafana are made with the long-term health of the company in mind. We aren’t distracted by short-term gains. We understand that our commercial success as a company is linked to our users’ success with our software.

We keep our commitments

We care about the say/do ratio, and for all our math friends out there, we like to see a good 1:1 ratio here. We do what we promise for each other, customers, and users, and we are personally accountable for delivering on our commitments. We dislike indecision: An imperfect or controversial decision is better than no decision. Debates are won with data and reason, not job titles.

Seek diverse perspectives

Each and every one of us prioritizes an open and inclusive culture at Grafana Labs, and we strive to bring diverse perspectives to the table to come up with the best ideas. We’re building a company where a diverse mix of talented people want to come, to stay, and to do their best work. We believe this will create the best results: Diversity drives innovation, and that innovation drives our success.

Don’t let perfect get in the way of great

We should all aim to do our best, but if perfection is the goal, we’ll probably never produce anything. Instead, we determine requirements to make something great and work hard to hit them. What can be squeaked out as an MVP at 60%? What actually needs to be done closer to 90%? From there, we iterate. This requires more than talent to succeed; it requires grit and determination. We want to get a great product out to our customers now and continue to iterate on it with fresh ideas and innovation. We’re a startup; we’re far from perfect. Get super comfortable with things not being perfect, while continuing to hold high standards for yourself and the team.

Help each other thrive

Supporting each other, our users, and our customers is a priority and core part of what we do. We pitch in where needed and do what it takes to get things done, even if it isn’t necessarily our job to do so. We win together, as one global team.

Employee benefits

Learn about the employee benefits and perks provided at Grafana Labs.

View benefits

Grafana Shutdown Days

Grafana Labs offers additional shutdown days throughout the year for an extra breather, enhancing work-life balance.

Wellbeing Resource Group

Grafana Labs organizes sessions with fellow team members and external trainers to promote mindfulness and well-being.

Parental & Sick Leave

Grafana Labs provides parental leave and sick leave, supporting team members during important life events and personal health needs.

Tech Choice

Grafana Labs empowers employees to choose their own laptop and accessories required for the job, with a tech refresh every two years.

View Grafana Labs's employee benefits
Claim this profileGrafana Labs logoGL

Grafana Labs

View company profileVisit grafana.com

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

130 remote jobs at Grafana Labs

Explore the variety of open remote roles at Grafana Labs, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Grafana Labs

Remote companies like Grafana Labs

Find your next opportunity by exploring profiles of companies that are similar to Grafana Labs. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan