Value Realization Manager, North America

The Value Realization Manager is a strategic customer-facing role responsible for quantifying, tracking, and communicating the value delivered through Accruent’s software and services.

Requirements

• Partner with Account Executives, Value Realization team members, and Solutions Consultants to understand customer goals, baseline metrics, and operational pain points.
• Lead or support value discovery sessions and business case development for strategic sales opportunities.
• Conduct ROI, total cost of ownership (TCO), and cost-benefit analyses to articulate the financial impact of Accruent solutions.
• Deliver value-focused presentations to customer stakeholders and decision-makers, including executives.
• Establish frameworks to measure pre- and post-implementation success metrics.
• Track and report realized value through customer adoption, process improvements, cost savings, and other performance outcomes.
• Support preparation for Executive Business Reviews (EBRs) by providing data-driven insights on account value achieved.
• Help identify whitespace and expansion opportunities based on unmet needs or unrealized value.
• Work closely with Sales, Value Realization, Services, and Product teams to align value stories with customer use cases and industry benchmarks.
• Provide support throughout the sales cycle, including RFP responses, procurement justification, and contract negotiations.
• Enable sellers and account teams with tools, templates, and content to support value-based selling motions.
• Contribute to the refinement of Accruent’s value realization methodology, templates, and messaging.
• Capture and share best practices, reusable business cases, and outcome-based reference materials.
• Support development of success stories and value narratives that can be used in marketing and customer advocacy programs.

Benefits

• Paid time off
• 401k Matching
• Retirement Plan
• Relocation Assistance