Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. The company is seeking a Customer Success Manager to deliver value and an exceptional experience to their largest and most strategic customers.
Requirements
- 5+ years of experience in a customer success role
- Proven ability to build and manage relationships, internally and externally
- Highly adaptable individual who embraces change and knows how to pivot when confronted with new challenges
- Communicates clearly and concisely about both technical and non-technical subject matter
- Diplomatic, tactful and poised under pressure, with a high comfort with ambiguity
Benefits
- Flexible PTO
- Fully-paid health benefits plan for employees
- Family Leave
- Fertility & Family Benefits
- Spring Health
- Caregiver Support
- Carta Tax Advisor
- ERGs
- WFH Stipend
- Productivity Stipend
- Home Office Stipend
