United States onlyFlock Safety is seeking a data-driven and detail-oriented Operations Associate to own the acceleration of scheduling and delivery quality across a designated set of markets. The ideal candidate is a self-starter who thrives in ambiguous environments and is very comfortable using data and metrics to inform swift decision-making.
Requirements
- 3+ years of experience working in a high-growth operational environment
- Comfortable working in a fast-paced setting focused on meeting and exceeding SLAs to provide a memorable service experience.
- Analytical, utilizing reports and a suite of tools to assess market trends, identifying challenges, and solutions to achieve desired outcomes.
- Proven ability to collaborate effectively with cross-functional teams, influence stakeholders, and drive consensus in a dynamic fast-paced environment.
- Highly adaptable self-starter who embraces change and knows how to pivot when confronted with new challenges
- Demonstrate strong follow-through and ability to self-manage multiple tasks and projects at once
- Are willing to work some evenings/weekends as needed
Benefits
- Flexible PTO
- Fully-paid health benefits plan for employees
- Family Leave
- Fertility & Family Benefits
- Spring Health
- Caregiver Support
- Carta Tax Advisor
- ERGs
- WFH Stipend
- Productivity Stipend
- Home Office Stipend
