CA and US onlyFleetio is looking for a Principal Product Manager—payments. In this role, you will own the strategy and execution of our payments ecosystem, ensuring frictionless, secure, and scalable transactions across our marketplace.
Our innovative, cloud-based SaaS platform streamlines fleet maintenance and operations. With the expansion of our marketplace and payment solutions, we are building a world-class payments ecosystem that empowers fleets to transact effortlessly. Our Marketplace enables seamless communication with a vast network of maintenance shops and simplifies repair approvals, consolidated billing, and flexible payments.
A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge, with raving fans and new customers signing up every day. We raised $144M in Series C in June of 2023 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation!
More about our team and company:
- Watch our culture videos: https://fleet.io/culture
- Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU
- Our careers page: https://www.fleetio.com/careers
Who you are
Our ideal candidate is someone comfortable in a high impact role, responsible for optimizing flows, payment processing, reconciliation, and financial operations while driving revenue growth. You have leadership skills to expand payment methods, enhance fraud prevention, and establish strategic fintech partnerships to scale our marketplace. You will foster a collaborative work culture, partnering with engineering, design, data analytics, operations, and customer-facing teams to uplevel our payments and fuel customer satisfaction and business growth. You exhibit strong problem-solving skills and adaptability to a fast-paced environment.
Your impact
- Define the north star vision for Fleetio’s payment platform, enabling seamless transactions across our B2B marketplace.
- Drive the success of payments solutions, aligning with Fleetio’s overarching business goals.
- Improve payment conversion rates, reducing friction in checkout, invoicing, settlements, and new revenue opportunities.
- Navigate complex B2B payment flows, including ACH, virtual cards, and fleet-specific financial integrations.
- Develop and manage a detailed product roadmap prioritizing features, enhancements, and regulatory compliance.
- Collaborate with cross-functional teams—including engineering, UX/UI, data, and operations—to convert market and customer insights into actionable requirements.
- Partner with UX teams to enhance trust, transparency, and control over transactions.
- Own KPIs like transaction success rates, authorization declines, fraud rates, and chargeback prevention.
- Leverage data insights to optimize pricing models, incentives, and payment adoption strategies.
- Lead agile planning sessions, manage backlogs, and oversee the entire product lifecycle from ideation to launch and iteration.
- Conduct in-depth market research and competitive analysis to identify trends and opportunities within the digital payments landscape.
- Engage directly with customers to gather feedback, validate product hypotheses, and continually refine our offerings.
- Regularly update senior leadership and key stakeholders on product performance, strategy, and metrics.
- Ensure all payment solutions adhere to industry standards (e.g., PCI compliance) and navigate evolving regulatory requirements.
Your experience
- 7+ years in product management, with a strong focus on digital payments, fintech, B2B marketplaces and/or SaaS environments.
- Proven success in launching, and scaling payment products.
- Deep understanding of payment processing systems, security protocols, transaction optimization, and global payments trends.
- Strong data analytics skills to drive experimentation, testing, and decision-making.
- Exceptional ability to align payments strategy with business goals and marketplace growth.
- Experience leading cross-functional teams in agile environments, working closely with engineering, compliance, risk, and operations.
- Strong communication skills with executive stakeholders and external partners.
- A proactive, hands-on leadership style.
- Demonstrated ability to leverage customer insights to improve user experience and drive product success.
Benefits
- Multiple health/dental coverage options
- Vision insurance
- Incentive stock options
- 401(k) match of 4%
- PTO - 4 weeks
- 12 company holidays + 2 floating holidays
- Parental leave- birthing parent (16 weeks paid) non-birthing (4 weeks)
- FSA HSA options
- Short and long term disability (short term 100% paid)
- Community service funds
- Professional development funds
- Wellbeing fund - $150 quarterly
- Business expense stipend- $125 quarterly
- Mac laptop + new hire equipment stipend
- Monthly catered lunches
- Fully stocked kitchen with tons of drinks snacks
- Remote working friendly since 2012
Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.
This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.
If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.
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