Sales Operations Manager

As a Sales Operations Manager, you will play a pivotal role in optimizing the sales process, leading the operating cadence for Sales and Account Management teams, and driving key performance metrics across Fleetio’s revenue segments. You will partner closely with leaders from Sales, Account Management, Marketing, Finance, Enablement, and Business Operations, driving operational rigor while building relationships with key stakeholders. You will design processes to scale growth, support strategic projects aimed at accelerating revenue, and operate with a data-driven mindset. This role will report to the Director of Sales Operations, and the team will collaborate intimately with the VP of Business Operations, CRO, and CFO.

A little about us… Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $144M in Series C in June of 2023 and are on an exciting trajectory as a company.

More about Our Team

• Watch our culture videos: https://fleet.io/culture
• Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU
• Our careers page: https://www.fleetio.com/careers

Your Impact

• Run weekly and quarterly business reviews in partnership with Sales and Account Management leaders to report on pipeline health, business drivers, forecasts, and opportunities to improve funnel performance
• Maintain reports and dashboards that monitor activity at the individual AE, SDR, and AM level (e.g., quota attainment, productivity, early/mid/late stage pipeline)
• Drive territory planning and account assignment in a scalable way as Sales capacity increases
• Conduct analyses to identify root causes of both favorable and unfavorable trends, develop data-backed insights, and recommend solutions to executive-level audiences
• Partner with the GTM system team to parse out and prioritize improvements to the tech stack, with the objective of maximizing Sales efficiency and productivity
• Collaborate with Business Operations, Finance, and Sales leadership to fine-tune compensation and incentive plans to motivate performance and behaviors tied to OKRs
• Grow into a data subject matter expert for the direct Sales, SDR, and Account Management functions

Your Experience

• You have 4+ years of experience in a Sales Strategy Operations, Revenue Operations, or Business Operations role
• You have experience building reports/dashboards, analyzing data, and navigating workflows in Salesforce. Experience with advanced data analytics like SQL is a big plus
• You have supported recurring business or pipeline reviews with Sales leaders
• You are familiar with territory planning, Sales capacity models, and setting targets on leading/lagging indicators
• You have a proven track record in cross-functional collaboration, driving strategic projects from ideation to gaining process adoption from Sales teams
• You have a proven track record in structuring problems (e.g., breakdown in funnel conversion rates, decline in pipeline generation), deriving insights from data, and recommending solutions
• You are a strong communicator, with the ability to present forecast and business narratives effectively

Benefits

• Multiple health/dental coverage options
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• 4 weeks PTO
• 12 company holidays + 2 floating holidays
• Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
• FSA HSA options
• Short and long-term disability (short-term 100% paid)
• Community service funds
• Professional development funds
• Well-being funds - $150 quarterly
• Business expense stipend - $125 quarterly
• Mac laptop + new hire equipment stipend
• Remote working friendly since 2012