Business Operations Manager

About finmid

finmid's mission is to enable software companies to reimagine how their business customers access capital. By productizing the complexity of financial services, finmid empowers companies to offer financial services where FinTech isn't the mission but enables the mission. More about who we are and what we do here.

About the opportunity

We are seeking for an experienced Business Operations Manager based in Berlin or remote. In this role, you will be instrumental in developing and executing a multi-year, global strategic plan for finmid's relationship with its key suppliers. As a key member of our team, you establish finmid as a trusted partner for our suppliers, ensure that we can efficiently outsource relevant functions to those partners and design processes to accommodate an effective collaboration between our suppliers and us. Building a high performing and rapidly growing team focused on executing the strategy and developing our relationships with suppliers is a critical component of the role.

In this role, you will:

• Develop and execute a strategic plan to ensure we always work with the best partners available.

• Build a deep understanding of our business requirements and how we can now shape what we will deliver in the years to come.

• Develop and oversee operational processes that we can easily transfer to external partners.

• Constantly review data to gain a deep understanding of the effectiveness of our processes and partners and ensure that their performance is in line with SLAs.

• Collaborate effectively in a cross-functional team environment daily and interact with internal stakeholders, including Product/ Tech, Legal/ Compliance, Customer Service, Growth, etc.

• Build a team that can support our growth over the following years.

What you need to be successful:

• 2+ years experience in a Tier 1 consulting firm or Business Operations; at least 1+ years experience in either software or financial services.

• You have a strong track record of building and leading teams in a product-centric environment.

• A proven track record of strong collaboration with external and internal dependencies.

• A deep understanding of complex operational processes.

• Strong executive presence, with the proven ability to influence senior leaders internally and externally, including at the C level.

• An operationally-focused mindset, with an ability to lead teams through complex relationship management activities by setting a clear vision and running tight processes.

Benefits

• We see ourselves as “distributed first” but also have a beautiful office in Berlin where you can work.

• We are flexible and cover whatever you need to be as productive as possible.

• Home office stipend.

• 30 days time off.

• Meaningful equity.

• Open-minded and transparent culture that includes regular get together meetings (e.g. All Hands, Brown Bag Lunch, Offsite).

We're looking for people with passion, grit and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. We welcome diverse perspectives and people who think out of the box and aren't afraid to challenge assumptions. Join us.