Head of Account Management

Hilti Fieldwire, Inc.'s affiliate is hiring. This position is an opportunity to join the Hilti, Inc. team. The candidate selected for this position will be a Hilti, Inc. team member. If interested, please complete our application.

What you’ll be doing

The role of the Head of Account Management is to lead a highly performing SaaS Account Management Division. This includes defining the strategy for Fieldwire post sales, ensuring high quality execution, talent acquisition and development whilst being responsible for quarterly and annual sales targets.

The primary responsibilities for our next Head of Account Management will be to:

• Make a decisive contribution to the digital transformation of the construction industry and Hilti's evolution as a leading software provider in the industry by defining the right market strategy, aligning with global team, building the right priorities and leading excellent execution.
• Establish functional and disciplinary management of the Account Management Organization dedicated to Fieldwire project management software.
• You must develop and manage an engaged, growing, talented and outperforming team, with a pragmatic can-do and agile mindset.
• You will be responsible in jointly owning the strategic direction of the Account Management Team which includes positioning investment proposals, team structural changes and responsibilities over time.
• You will be responsible for delivering the key organizational objectives for our Account Management Sales motion, through strong renewal practices and evolving the expansion sales framework.
• Your role will act as a competence center for future growth and will be expected to share best practices with key stakeholders in our global Fieldwire organization.
• Responsibility for reaching the quarterly and annual sales targets in the assigned geography by ensuring that the team develops sales opportunities through remote selling as well as by performing Customer Life-Cycle-Management for the established customer base.
• Leading, training and coaching managers to be able to lead teams according to situational leadership, as well as implementing personnel decisions within the frame of the Hilti People Review process and methodology.
• Development and establishment of the Sales Management Process (e.g. KPIs and shop floors) to manage the team effectively to achieve the sales targets
• Engagement in top accounts in relation to Project Management software and direct responsibility to advance business for top deals
• Monitoring of market dynamics and definition of proposals to ensure an even better market penetration and top customer experience and external reputation in the target geographies by continuously improving the marketing and sales approach
• Cross-departmental work with different functions to allow the achievement of the business targets as well as the integration into the regional and local organizations (customer service, sales, marketing, software support team)

At Fieldwire, we’re looking for our next Head of Account Management to have the following skills and experiences:

• Master degree in Engineering or Business Administration - preferred not essential
• 5 to 10 years of experience in sales and marketing functions and/or in a project management within the construction industry
• At least 5 years of sales management with proven success records in an international context
• Entrepreneurial and agile mindset, pragmatic and solution oriented in an environment full of ambiguity
• Self-structured, self-driven and ambitious personality
• Passionate for people, ability to coach and give and use feedback in a positive and effective way
• Excellent diagnostic, communication, consulting and presentation skills

Compensation:

The estimated pay ranges for this role are as follows: $157,500.00 - $160,00.00

The salary range represents the low and high end of the salary range for this job in the US. Minimums and Maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a compensation variable bonus which can range up to $70,000.

Why Fieldwire?

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.

Where is the job located?

This role is fully remote within the United States. Our headquarters are based in beautiful San Francisco and our office is centrally located right off of Embarcadero Bart station.

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Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.