United States onlyFICO (NYSE: FICO)is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
"As the Sr. Director of Product Management for our B2B Scores division, you will be at the forefront of shaping the strategy, innovation, and execution of one of FICO's most critical and widely trusted product portfolios. This role offers a unique opportunity to drive meaningful impact across the U.S. lending ecosystem — leading the full product lifecycle from strategy through adoption, while working at the intersection of advanced analytics, client success, and market leadership to deliver solutions that define industry standards." – Vice President, B2B Scores Product Management
What You'll Contribute
- Lead comprehensive market research and voice of customer initiatives to identify emerging trends, evolving client needs, and competitive dynamics that inform strategic product direction for FICO's U.S. B2B Scores portfolio.
- Develop and execute 1–3 year product strategy and roadmap priorities, ensuring continued relevance and differentiation of FICO's B2B credit scoring offerings in the U.S. market.
- Operationalize product strategy by developing and articulating a clear product vision, aligning the product roadmap and goals with the Company's overall objectives, market trends, and customer needs in partnership with Product Marketing and P&L leaders.
- Collaborate within a team of product managers, coordinating activities to ensure achievement of key performance indicators (KPIs) while fostering collaboration across analytic development, software engineering, marketing, and other departments.
- Collaborate with analytics, software, and cross-functional teams to define and execute the product roadmap and comprehensive go-to-market plans, including positioning, messaging, and pricing.
- Build and maintain strategic relationships with key data and technology partners to sustain and enhance product offerings, identify new partnership opportunities, and expand distribution channels.
- Monitor the market landscape, conduct competitive analysis, and stay current on industry trends to ensure FICO's scores products remain competitive while addressing evolving customer needs.
- Author business and technical requirements documents, including detailed use cases and user personas, to guide development and ensure alignment with market needs.
- Partner with regulatory and compliance experts to ensure product designs align with applicable regulations; lead established compliance processes and deliver required documentation on schedule.
- Represent B2B Scores in external engagements, including industry events, partner and client meetings, and training sessions, with responsibilities that may include developing and delivering presentations and participating in speaking opportunities.
- Drive thought leadership initiatives through content development — including blogs, podcasts, and industry conference participation — to establish and reinforce FICO's market position.
- Engage directly with clients to discover and address product adoption challenges, refining tools, content, and tactics to ensure continued success.
What We're Seeking
- Bachelor's or Master's degree in business, marketing, computer science, or a related field, or requisite experience required.
- Expertise in financial services, credit risk management, and the U.S. lending and investment ecosystem.
- Demonstrable product management experience, including leadership roles and a proven track record of successfully launching and managing commercially impactful products, with experience in analytic products a plus.
- Strong experience building and leading high-performing product management teams, supported by measurable business outcomes and metrics.
- Expert-level understanding of product management principles, including Agile methodologies and the unique challenges of B2B product management, including stakeholder management and enterprise customer needs.
- Strong analytical orientation with the ability to synthesize complex data and translate insights into actionable strategies and compelling narratives for executive and technical audiences.
- Exceptional client-facing abilities with a demonstrated history of fostering client success and developing referenceable client relationships.
- Leadership-level communication skills, including strong verbal, written, and presentation capabilities.
- Experience with product management tools and methodologies, including proficiency in platforms such as Jira, Asana, or similar software.
- Intellectually curious, with a collaborative and low-ego approach to leadership, fostering strong relationships across teams and functions to achieve shared goals.
- Must be flexible to travel 25% and to work outside standard hours for conferences, leadership meetings, and client and partner engagements.
Our Offer to You
- An inclusive culture that strongly reflects our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
- The targeted base pay range for this role is: $164,500 to $258,500 with this range reflecting differences in candidate knowledge, skills and experience.
Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:
• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at www.fico.com/Careers
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy athttps://www.fico.com/en/privacy-policy
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