Philippines onlyWe're looking to add to our small but mighty team to help deliver exceptional customer experiences. We're growing quickly and need tech-savvy, experienced team members based in the Philippines to partner with our rapidly growing user base.
Requirements
- Excellent verbal and written English skills (C1 or higher)
- A passion for understanding the heart of a user’s issue and finding a clear, long-term solution
- An open mind about learning and applying technical concepts
- Motivation to go above and beyond for customers, and ensuring support is seen as a strength of our business
- A desire to engage with the internal team, sharing questions, insights, and learnings
- A growth mindset, open to feedback and areas of opportunity
- A knack for working in gray areas, understanding we’ll build (and break!) many processes as Fathom continues to grow
Benefits
- Healthcare premiums covered for you and qualified dependents, plus additional healthcare reimbursements
- 15 days of paid time off annually, plus company holidays
- WiFi and home office benefits
- Wellness reimbursement to support your physical, mental, and emotional wellbeing
- Monthly rice allowance
- 13th month bonus in December
United States
