Senior Product Manager, Analyst Experience

You live at the intersection of user experience and product management and you’re passionate about security operations. You have deep empathy for SecOps teams, and you know how stressful it can be to be tasked with keeping up with a never-ending barrage of alerts. You pride yourself on driving the utmost efficiency – through analytics, automation, and user experience – to make defenders’ jobs easier so that they can quickly and effectively block attacks.

You’ve got an informed opinion about Analyst Experience throughout the Threat Detection, Investigation, and Response lifecycle, and you have successfully partnered with UX peers to deliver best-in-class experiences. As an MDR Services PM, you’re a trusted partner to both Expel’s internal SOC, as well as SecOps teams within Expel’s customers. You have a knack for streamlining workflows and improving user efficiency, and you drive product requirements to improve the overall user experience for both internal and external security analysts. You are excited by the opportunity to work across not only the engineering and UX teams, but also with the analysts, customers and service delivery to deliver a best-in-class analyst experience within Expel Workbench.

Still reading? Great! Like any PM role, all of the standard things apply – plan, prioritize, communicate, and implement a roadmap, form relationships, and become the authority in how customers use our product. Uniquely, you’ll use your SecOps experience and passion for UX to drive a market-leading platform that delights both internal and external security analysts alike.

What Expel can do for you

• Provide opportunities to have a measurable impact on the company’s key business metrics right away.
• Surround you with experienced, friendly colleagues in key service delivery organizations who are all trying to make Expel’s operations scale 10x.
• Give you a foundation you can build on. We’ve been working on this for years but know there’s a lot more we can do. In other words, you won’t be starting from scratch.

What you can do for Expel

• Take ownership of the vision and roadmaps for our analyst experience inside Expel Workbench.
• Partner closely the with SOC, UX, and end customers to deeply understand user challenges, drive solutions that improve AX, and ultimately enable analysts to more effectively defend against attackers
• Contribute to running a cross-functional team (Product Management, User Experience, Data Science, Engineering, Product Marketing).
• Establish relationships with customers and use their input to distill the many requests into a roadmap that achieves maximum impact.
• Balance a PM’s responsibility for both short term and long term results.

What you should bring with you

• 7+ years of professional experience, with 3+ years in product management. Security experience related to Threat Detection, Investigation and Response is required.
• Empathy for Security Operations teams and a clear understanding of SOC challenges
• Familiar with design processes, and comfortable seeking feedback from customers, internal SOC teams, sales engineers, and customer success teams
• Demonstrated ability to effectively prioritize investments and break larger projects down into incremental milestone deliverables
• Ability to build trust and appreciation with individual contributors and leaders across product management, user experience, security operations, engineering, and go-to-market teams

Additional notes

The base salary range for this role is between $134,700 USD and $195,300 USD + bonus eligibility and equity.

We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You’ll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits

At Expel, our employee benefits reflect our commitment to our crew. Unlimited PTO, equity for everyone, work location flexibility, up to 24 weeks of parental leave, and excellent health benefits are some of the ways we care for our Expletives.

We’re only hiring those authorized to work in the United States. We do not currently sponsor immigration visas.

We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind.