Sr. Manager, Growth Operations

About the Role:

We're seeking a Sr. Growth Operations Manager who thrives in building and optimizing processes from the ground up. This role demands a strong operator with a knack for enhancing efficiency and driving significant growth within our sales operations. You will be pivotal in crafting a robust framework to streamline our sales cycle, focusing less on traditional sales strategies and more on operational excellence that supports our ambitious revenue goals. In this role, you'll be tasked with steering Ernest through a period of scaling, optimizing our Business Development team's operations to improve conversion rates significantly. Your leadership will be instrumental in not just navigating but thriving within one of the largest global markets, setting a new benchmark in how we scale business initiatives and forge customer relationships to cement our stance in the industry.

What You'll Do:

• Develop and refine the operational infrastructure of our sales process to support rapid scaling.

• Implement systems and processes that enhance operational efficiency and reduce time-to-close.

• In-depth market analysis to identify new business opportunities and expansion areas.

• Lead the charge in transforming our sales approach to be lean and metrics-driven, supporting a fast-paced growth environment.

• Hands-on involvement in all aspects of operations and sales, from ground-level execution to strategic planning.

• Collaborate with cross-functional teams to align business development strategies with company goals.

What You'll Need:

• Proven experience in operations management, ideally within a fast-growing tech environment.

• Strong analytical skills with a demonstrated ability to oversee and optimize sales operations.

• A willingness to dive deep into the operational workings of the business, with a capacity to lead both strategy and execution.

• Experience in building, leading, and motivating a team in a dynamic and changing environment.

• Experience in leadership with direct impact on business outcomes.

• Excited about the opportunity to build systems from scratch and influence the direction of the company’s growth.

Working With Us:

• Competitive Pay

• Equity share; a percentage of the long-term value we create together

• Flexible PTO

• Company-paid medical, dental, and vision insurance

Who We Are at Ernest

Ernest is the modern construction company reinventing the $1 trillion dollar annual commercial service and construction industries, starting with electrical. Our mission is to provide personalized, technology-powered electrical services for commercial and construction clients of all sizes. From re-wiring an outlet on a commercial property to working on a ground up new construction project - we have the most experienced and knowledgeable technicians for the job.

At Ernest, no two days will ever be the same and you'll have the opportunity to help solve big problems, with a refreshing balance of team support and ownership of your work. You’ll get to be part of our growth as we expand across the United States and into additional service offerings.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

Ernest is an equal opportunity employer that is committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.