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EquipEQ

Admissions Inquiry Representative

Equip is a virtual, collaborative-care eating disorder clinic enabling everyone with an eating disorder to recover in their own home, at a lower cost to their families and insurers.

Equip

Employee count: 11-50

United States only

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Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. The company operates in all 50 states and is partnered with most major health insurance plans.

Requirements

  • 2+ years of experience as a call center representative, customer service representative, and/or patient scheduling
  • Experience with fast-paced, high volume inbound call management
  • Strong skills in communication and collaboration with diverse teams
  • Organized and results-driven
  • Comfortable in a fast-paced environment, subject to rapid change and innovation

Benefits

  • Flex PTO (3-5 wks/year recommended) + 11 paid company holidays
  • Generous parental leave
  • Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families
  • Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance
  • Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources
  • Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!
  • 401(k) retirement plan

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Equip

Learn more about Equip and their company culture.

View company profile

Equip is a virtual, collaborative-care eating disorder clinic enabling everyone with an eating disorder to recover in their own home, at a lower cost to their families and insurers. Our comprehensive approach combines evidence-based treatment with the wisdom of people who’ve been there. Equip supports each patient with a dedicated, multidisciplinary clinical team, providing best-in-class coordinated medical and behavioral treatment, enhanced with patient and family peer support, through our secure telehealth platform. Patients and their families get a dedicated five-person care teams that includes a dietician, physician, therapist, and mentors who deliver care via telehealth video sessions and between-session messaging. Equip's proprietary technology continually tracks outcomes and individualizes our treatment plans to ensure patients enter full recovery and are equipped with skills to prevent relapse. It’s our goal that Equip will be the last eating disorder treatment our patients will ever need. Backed by Optum Ventures, F Prime Capital, and Rock Health, we are growing quickly and excited to add teammates who are passionate about innovating in mental health. To learn more, please visit equip.health

PERKS & BENEFITS

A SELECTION OF WHAT WE HAVE TO OFFER:

  • Health, dental, and vision insurance for employees that are 20+ hrs/week

  • Company-issued devices and technology stipend to set up your remote office

  • Unlimited PTO

Employee benefits

Learn about the employee benefits and perks provided at Equip.

View benefits

Healthcare benefits

Medical, dental, and vision insurance.

Equity benefits

So you are rewarded for your best work.

Retirement benefits

401(k) to help you invest in your future.

Company events

Get to know your team on a personal level.

View Equip's employee benefits
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Equip

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