Associate Solutions Analyst

About Energy Exemplar

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, stakeholders from across the entire energy value chain are having to navigate the complexities of the energy ecosystem. We seek to enable our customers to do so with confidence.

Our mission: Empowering Transformative Energy Decisions.

Founded in 1999 in Adelaide, Australia, Energy Exemplar’s PLEXOS®modeling and simulation software is trusted by innovative organizations across the globe. On one unified platform, stakeholders from across the entire energy value chain are revolutionizing the energy ecosystem and seamlessly planning for the future of energy with unprecedented clarity, speed, and innovation.

Our impact is global and is being recognized across the industry:

• Finalist for the 2024 Reuters Global Energy Transition Awards in the 'Technologies of Change' category 

• Finalist for the 2024 Go:Tech Awards in the 'Most Innovative Use of Technology’ category

• 2022 USEA/USAID Corporate Volunteer of the Year  

• 2022 Impact Award Winner for our impact on the energy industry and the current energy transition 

At Energy Exemplar, we believe in empowering our people by offering flexibility in how, when, and where they work. This flexibility has been a cornerstone of our success, fueling significant growth over the years, with the company expanding at an impressive rate of approximately 30% year over year. We understand that the best results come when our team members can balance their professional and personal lives, so we support various working arrangements that help you thrive.

We don’t just celebrate the excellence of our products but champion the quality of our people. They own their outcomes and perform to their best – every day. whether you're working from home, in the office, or on the go. Our flexible work culture fosters innovation, collaboration, and trust, making it easier to stay engaged and connected, no matter where you are.That’s what makes us who we are and a great place to work. Our core values ‘Customer Success’,‘One Global Team’,‘Integrity and Ownership’ and ‘Innovation Excellence’ reflect the way we work and are always at the forefront of everything we do.

About the Position

We are seeking an Associate Solutions Analyst to join our team! The ideal candidate should be passionate about uncovering customer needs, building compelling data stories, and helping shape scalable, cloud-based solutions. This role sits at the intersection of pre-sales discovery, business analysis, and solution implementation, supporting customers as they explore and adopt our energy forecasting and reporting tools.

As a key member of the customer-facing team, you’ll work closely with senior analysts, product teams, and sales to configure playbook scenarios, build intuitive dashboards, and translate complex business needs into actionable solutions. This is an ideal opportunity for someone early in their career with strong communication, analytical, and technical skills who thrives in a fast-paced, collaborative environment.

• Partner with sales and senior analysts in pre-sales conversations to gather business requirements and reporting needs.

• Conduct competitor research and identify features to enhance solution playbooks.

• Assist in configuring solution templates, use cases, and cloud-deployed dashboards for external clients.

• Create and maintain user guides, training materials, and solution briefs for internal and external audiences.

• Support real-time customer discovery during meetings, identifying issues and escalating as needed.

• Track account performance and identify upsell or cross-sell opportunities based on insights from data.

• Maintain a high-level view across multiple accounts to help identify trends, issues, and opportunities for optimization.

Candidate Requirements & Qualifications

• 1–2 years of experience in business analysis, pre-sales, or customer-facing roles (i.e. technical solutions).

• Ability to translate complex technical concepts into clear, actionable insights for business audiences.

• Experience with reporting tools such as Power BI, Tableau, Looker Studio, or Excel.

• Hands-on knowledge of SQL and a basic understanding of API integrations (e.g., Python, R).

• Excellent verbal and written communication skills; able to build rapport with internal and external stakeholders.

• Strong analytical thinking and attention to detail, especially in problem-solving and solution design.

• Interest in the energy industry or cloud-based software solutions is a plus.

The pay range for this position is up to $125,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.

Energy Exemplar is an equal opportunities employer and we value your unique identity and perspective. We are fully committed to providing and fostering a workplace that reflects the diversity of society. Bring your authentic self and help us build an inclusive world together!To support you in being the best version of yourself during the application and interview process, please let us know if you have any specific requirements.