Repair Associate - Property Management

Company Description

EasyKnock is the country’s first home equity solutions platform. Our innovative programs give homeowners flexible, quick solutions for their financial needs. Whether paying off debt, purchasing a new home, or funding a business, EasyKnock empowers homeowners to convert their equity to cash without strict lender qualifications through our suite of offerings, including our leading sale-leaseback solution. Customers sell their homes to us and remain in the home as a renter, while working toward their goals. We’re passionate about helping American homeowners access the equity they’ve built up in their homes by giving them back liquidity, flexibility, and control.

We are a national single family residence real estate company located in New York City. Our tenants are comprised of approximately 1,300 renters of single-family homes across the United States. We are seeking an experienced, tech-savvy Repair Associate capable of working remotely in a fast-paced and rapidly evolving environment, always seeking innovative approaches to create efficiencies, source/evaluate vendors/partners, enhance communication, collect/analyze/report appropriate and meaningful data, and skillfully manage risk.

Position Description

The Repair Associate is responsible for overseeing multiple residential repair projects, maintaining timeline, budget, and quality standards. The role involves daily written and verbal interaction with external vendors and tenants to manage expectations, ensure projects are completed on time, and within budget. The Repair Associate coordinates with the internal EasyKnock Sales, Transaction Management, Accounts Payable, Finance, and other departments as necessary to complete billing, insurance claims, escrow release, and repairs in an accurate and timely manner. Repair Associates must communicate effectively with management, teammates, tenants, and vendors regarding all aspects of repairs.

Requirements

Roles & Responsibilities

• Oversee and manage the proper completion of repairs, renovations, and rehabilitations.
• Monitoring, controlling, and reporting on multiple projects and budgets
• Collaborate with engineers, architects, etc. to determine the project specifications and negotiate contracts with external vendors and contractors.
• Compile and plan budgets, cost estimates and other financial estimates; and coordinate, plan, and manage schedule for overall project
• Ensure all legal requirements, building and safety codes, safety inspections, city guidelines, and local and state regulations are met.
• Obtain bids/estimates from vendors and subcontractors by specifying materials; identifying qualified subcontractors; and negotiating price.
• Resolve cost discrepancies by collecting and analyzing information while ensuring strict adherence to budgetary constraints.
• Prepare special reports as needed by collecting, analyzing, and summarizing information and trends.
• Maintain continuity across the organization by documenting and communicating actions, irregularities, and continuing needs.

Qualifications

• Bachelor’s degree in construction management or engineering preferred. Education can be substituted for the right candidate with the unique skill set required to fill this hybrid role.
• Minimum of 1 year in residential or commercial construction/pre-construction and have experience and/or understand the concepts of project management. Experience in a property management setting is highly desirable. Experience in managing in a remote work setting is highly desirable.
• Knowledge of project management and estimation application use.
• Hands-on experience with data research activities.
• Basic understanding of data analysis methods and KPIs.
• Ability to review and understand plans, drawings, submittals, specifications, code requirements, and other related documentation.
• Experience with computer/mobile devices, email, MS Excel/Google Sheets, MS Word/Google Docs, MS Word, MS PowerPoint, property management applications (a plus), Salesforce, and Zendesk, and/or similar applications.
• Able to compose business documents and written communications with good grammar, punctuation, and free of errors.
• Well-organized with excellent time management and prioritization skills.
• Ability to establish and maintain a positive and productive relationship with tenants, contractors, vendors, and other partners.
• Ability and proficiency in managing people, processes, and technology.

Benefits

• Remote-friendly environment, or hybrid-friendly (2 days per week in office) if you live near our offices in the NYC or Washington, DC area
• Competitive base salary commensurate with experience and geographic location. Range: $40,000 - $55,000
• Bonus eligible position
• Full benefits and unlimited PTO
• Generous stock options
• Opportunity to be part of a fast-growing company in the financial technology industry
• A chance to work with incredible teammates that are super-bright, creative, talented, and passionate