Senior Solution Consultant

As a Senior Solutions Consultant, you will be the trusted solution and technical advisor within our revenue team, bridging the gap between our innovative technology and each customer's unique vision. You will architect solutions for major client wins, demonstrate the platform's capabilities, and show how dotdigital can maximise ROI, accelerate adoption, and unlock personalisation at scale.

Requirements

• 3–5+ years in a Solution Consultant, Sales Engineer, or Solutions Architect role within a B2B SaaS environment — ideally in marketing technology, eCommerce, or CRM.
• Demonstrated ability to run complex mid-market and enterprise sales cycles end-to-end: technical discovery → solution design → proof of concept/pilot → technical close.
• Proven history of influencing revenue outcomes by positioning technical value to non-technical stakeholders.
• Consultative & analytical skills
• Technical capability: Proficient in HTML, CSS, JavaScript, with a solid understanding of REST API concepts and implementation.
• Familiar with data flows, ETL processes, and systems integration architectures — able to map how platforms exchange and transform data.
• Understanding of web data layers (for tracking, analytics, and event-driven personalisation) and skilled in using browser developer tools to inspect, debug, and optimise client-side data capture.
• Comfortable with integration testing tools and API clients (e.g., Postman, Tray.io).
• Tools & ways of working: Competent with Office 365 Suite, diagramming tools (Lucidchart, Visio) and collaboration platforms.
• Experienced in CRM systems (Salesforce, Microsoft Dynamics, HubSpot or similar) for managing pipeline and documentation.

Benefits

• Parental leave
• Medical benefits
• Paid sick leave
• Dotdigital day
• Share reward
• Wellbeing reward
• Wellbeing Days
• Loyalty reward
• DEI commitment