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DocplannerDO

Revenue Systems Specialist, (100% remote-friendly within Poland)

We want patients to find the perfect doctor and book an appointment in the most easy way.

Docplanner

Employee count: 1001-5000

Poland only

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Our primary goal is to enable data-driven decision-making by connecting information from our data warehouse (DWH) to external CRM systems. The most important part of this position is comparing the existing data with the ones prepared and covering the aspect of metrics data quality, managing business stakeholders expectations and covering operational objectives from a Data Warehouse side. Other teams of experts (Business Intelligence, Product Analysts) provide support to various departments, including marketing, sales, customer success, finance, and people experience, for both short-term and long-term projects. Collaborating closely with stakeholders, both business and technical, we strive to eliminate inconsistencies in our databases, resolve processes issues regarding data transferring and satisfy decisive people with data that help the operational excellence increase.

How would you be impacting our mission?

  • Constant contact with business and operational stakeholders: Frequent contact will allow you to deeply understand the business goal and implement technical solutions that will help achieve it. Ask questions and challenge them on an ongoing basis, rather than apologizing or creating duplicate work. Moreover, frequent contact with business helps you understand business, operational,product and CRM details. No need to worry, meeting is the last option ;)

  • Preparing the technical solution: The SQL queries and DBT models you create will allow you to calculate business metrics sent to CRM systems or create entire structures for transfer. This will provide the business with the data required for decision-making. Using additional tools like Airflow and Git/GItHub will additionally help you develop analytical hard-skills.

  • Keeping your repository clean: By monitoring metric calculation usage, duplicates, naming conventions, query and dependency optimization, and more, you contribute to maintaining a clean and correct structure of the entire Docplanner data repository.

  • Creating data infrastructure within CRM tools: By preparing technical solutions for business, together with teams of analysts and engineers, you contribute to a coherent architecture of data and objects in CRM, avoiding data duplication, simplifying their flow within platforms and data warehouses.

  • Support in the implementation and maintenance of GTM tools: Discussing, conducting research, and analyzing technical options for data flow between them. This helps simplify and optimize the work of client-faced and operational teams.

What will help you thrive?

  • Demonstrable experience in using SQL to derive actionable insights, either in commercial or academic setting (must have),

  • Experience in partnership with internal stakeholders,

  • Experience in leading and executing end to end projects,

  • Very good level of business English,

  • Basic level of Hubspot or Salesforce experience

  • Knowledge of version control and repository management basics

Which skills are ‘bonus points’?

  • Translates between business and technical teams while evaluating technical decisions from a strategic business perspective.

  • Knowledge of GTM Tools (Talkdesk, Demodesk, Outreach or similar)

  • Have a careful, diligent and detail-oriented approach.

True flexibility and work-life balance

  • Remote or hybrid work model with our hub in Warsaw;
  • Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);
  • 20/26 days of paid time off (depending on your contract);

  • Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first

  • Private healthcare plan with Signal Iduna for you and subsidized for your family.
  • Multisport card co-financing for you to have access to sports facilities across Poland.
  • Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.

Keep growing with us

  • Free English and Spanish classes.

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.

“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO

We are the largest digital healthcare platform in the world, present in 15 countries and currently connecting over 30 million patients to more than 2 million healthcare professionals. We seek to make the experience in health more human and we live and breath this mission.

We obsess over the challenge of minimizing patients' pain and helping healthcare professionals thrive managing their patients and expand their online presence. Through services that bring health to users, we provide a space for questions, opinions and a way to find the health professional that best fits your needs.

To deliver the best result, we have motivated people with an innovative spirit, giving everyone the opportunity to actively contribute and grow within the company. The DocPlanner team is our secret sauce and for the 2nd consecutive year we were recognized as a Great Place To Work. We love diversity because each unique individual's perspective makes us stronger. We encourage everyone to participate in our hiring process. We’d love for you to bring your unique skill set and join the team!

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Poland +/- 0 hours

About Docplanner

Learn more about Docplanner and their company culture.

View company profile

We want patients to find the perfect doctor and book an appointment in the most easy way. The patient journey should be enjoyable, and that's why we are always next to them: to help them find the best possible care. Anytime, anywhere.

We also help doctors to better manage their practice and build their online reputation. With our integrated end-to-end solution, doctors are able not only to improve their online presence, but also to devote their time to what really matters: their patients.

Our Values

  • Leave your comfort zone: There were a handful of us when we started. Now there are over 2800 of us on 4 continents. We learn and grow so the company can.

  • Focus on results, not tasks: Just because you are doing a lot, does not mean that you get a lot done. We do a lot of work that makes sense, measure our impact, reach goals.

  • Give feedback now, directly: We know very few mind readers. None actually. We don’t read the minds of our users. We A/B test. We don’t read the minds of each other. We ask for and give feedback.

  • Keep it simple: Right.

  • Do what you love <3 Alright, we work for the money. But once that is out of the way, why do you do what you do? We believe if you don’t see meaning in what you do, you should stop right now.

  • Hustle, hit, never quit: We’ve been through many highs and lows. Both in business and as a team. We are lucky to have a “losing sucks” syndrome. Which we call “hustle, hit, never quit.” And yes, Nike is better at PR with this one.

Employee benefits

Learn about the employee benefits and perks provided at Docplanner.

View benefits

Stock option plan

We give you a piece of the company, you become a partner and have an impact on what’s going on here.

English classes

The possibility to learn English in a very informal atmosphere, with great teachers, in our office, for free.

View Docplanner's employee benefits
Claim this profileDocplanner logoDO

Docplanner

Company size

1001-5000 employees

Founded in

2012

Chief executive officer

Mariusz Gralewski

View company profile

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