DiscordDI

Staff Adaptive Data Analytics Specialist

We'd love to work with someone like you. We care about creating a delightful experience: for people who use Discord and for ourselves.

Discord

Employee count: 51-200

Salary: 205k-226k USD

Apply now

Discord is about giving people the power to create space to find belonging in their lives. We want to make it easier for you to talk regularly with the people you care about. We want you to build genuine relationships with your friends and communities close to home or around the world. Original, reliable, playful, and relatable. These are the values that connect our users and our employees at Discord.

Adaptive Data Analytics is a dynamic team responsible for protecting users from Scaled Abuse on Discord including spam, account compromise, and payments fraud.

This highly analytical team develops strategies to address existing and emerging scaled threat vectors, and helps shape broader strategy through data driven insights. Adaptive Data merges together strengths of Data Science, Machine Learning, and Anti-Abuse Engineering to keep users safe. Successful candidates will be highly collaborative and versatile in their approaches, able to communicate technical complexity with a range of technical and non-technical stakeholders and understand policy, privacy, and compliance considerations. This role will report directly to the manager of the Adaptive Data team.

What You'll Be Doing

  • Understand and drive down existing and emerging scaled abuse threats in various spam and fraud related problem spaces through anti-abuse automation — utilizing heuristic rules and machine learning classifiers to stop bad actors
  • Think both quantitatively and qualitatively to create reports and recommendations shaping safety strategy — improving, optimizing, and innovating our scaled anti-abuse methodology
  • Propose projects, features, and other investments with well crafted RFC’s, and secure buy-in from leadership for these initiatives
  • Consult with product teams on new features being introduced on Discord, and propose plans to help reduce or remove abusive behavior before it happens
  • Manage metrics and incoming streams of reports and appeals from users and communities to identify developing patterns of abuse
  • Work cross-collaboratively with other teams, including Product, Safety Engineering, ML, CX in response to complex and time-sensitive issues

What you should have

  • 5+ years of experience working with scripting languages like Python or Javascript, and expert level proficiency with SQL on large datasets
  • 5+ years of experience combating scaled abuse online, with proactive and innovative approaches to handle adversarial actors, understanding the tradeoffs and risks that come with this space
  • Strong problem-solving, troubleshooting, and investigative skills: we believe in getting to the root of the matter instead of just addressing symptoms
  • Strong stakeholder management skills––you’re adept at improving processes and know how to leverage the skills of multiple disparate teams
  • Ability to work in a fast-paced environment and make important decisions under pressure
  • Excellent communication skills––you can efficiently and eloquently present ideas, updates and results to both technical and non-technical key stakeholders at various levels
  • Experience conducting experimentation in production — formulating and testing hypotheses to assess the impact of anti-abuse automation including both rules and machine learning models
  • Familiarity with standard software engineering practices, such as spec creation, code review, version control, and writing technical documentation
  • A passion for protecting users, bringing a highly empathetic, tenacious, scrappy, creative, and positive mindset to combat bad actors

Bonus Points

  • Experience creating and operationalizing innovative new metrics to bring visibility and insights into unmeasured problem spaces
  • Experience developing Machine Learning models or feature engineering to improve existing models
  • A strong background in statistics or causal inference

The US base salary range for this full-time position is $205,000 to $225,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Please see our Applicant and Candidate Privacy Policy for details regarding Discord's collection and use of personal information relating to the application and recruitment process by clicking here.

About Us

Discord is a voice, video and text app that helps friends come together to hang out, have fun, and play games. With over 150 million monthly users, Discord has grown to become one of the most popular communications services in the world. Discord offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!

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About the job

Apply before

Jul 21, 2024

Posted on

May 22, 2024

Job type

Full Time

Experience level

Senior

Salary

Salary: 205k-226k USD

Location requirements

Open to candidates from all countries.

Hiring timezones

Worldwide

About Discord

Learn more about Discord and their company culture.

View company profile

We'd love to work with someone like you.

We care about creating a delightful experience: for people who use Discord and for ourselves. We value a workplace that's as diverse as our product. People here do work that matters. We keep moving forward with a figure-it-out mentality. And above all, we remember to work with empathy, kindness, and compassion.

All of our values help us make a better product, better decisions, and foster a better work environment. As we continue to grow, we stay dedicated to building a company that is representative of the world we live and play in. We'd love your help.

Top-tier perks and benefits:

Stay healthy

We take care of our team with comprehensive Medical, Dental, and Vision plans.

Parental perks

Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.

Kick back

Stay refreshed with over 13 paid holidays, use-what-you-need sick days, and four weeks of PTO.

Commute easy

Up to $270 per month for your commuting and parking needs.

The loadout

Awesome daily, catered lunches and snacks. A desk fund to make your space yours. Whatever you need for your computer setup, including a headphone allowance.

Workout on us

A wellness allowance for your gym membership or other wellness activites. Yoga in the office every week.

Transgender benefits

Discord will reimburse up to $10,000 for any procedure related to transition that is not covered by medical insurance.

Discord HQ

Our office is located in Potrero Hill, a little neighborhood in SF near awesome coffee, food, and Whole Foods. Also sushi.

Relocation

Excellent relocation bonuses for new hires moving to San Francisco.

If you're wanting to work with a motivated team on something that gives millions of users a space to find belonging, check out the four values of working at Discord on our blog. For all roles, we're hiring people to join us in our beautiful San Francisco office, and for select, indicated positions, we're currently open to having people join our team remotely in these states:

Arizona - California - Colorado - Florida - Georgia - Illinois - Maryland - Michigan - Nevada - New Jersey - New York - North Carolina - Oregon - Pennsylvania - Texas - Virginia - Washington

Employee benefits

Learn about the employee benefits and perks provided at Discord.

View benefits

Stay healthy

We take care of our team with comprehensive Medical, Dental, and Vision plans.

Commute easy

In a non-COVID world, get up to $270 per month for your commuting and parking needs.

Kick back

Stay refreshed with over 19 paid holidays, use-what-you-need sick days, and four weeks of PTO.

Parental perks

Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.

View Discord's employee benefits
Claim this profileDiscord logoDI

Discord

Company size

51-200

Founded in

2015

Chief executive officer

Jason Citron

Employees live in

View company profileVisit discord.com

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