People and Culture Assistant

Duties and Responsibilities

Time & Attendance Management
• Monitor and manage team members time tracking and attendance systems.
• Review and verify daily attendance, leave records, and working hours.
• Monitor early morning team member logins and attendance records in relevant systems.
• Proactively inform the Customer Success team of login status, delays, or discrepancies.
• Coordinate with managers to resolve time discrepancies or missing entries.
• Generate and share attendance reports for payroll and management review.
• Alert the revenant team leads or customer success lead on any unavailability of the team members.
• Monitor and analyze system performance, coordinating with developers to ensure smooth operations.
Team member Records Management
• Maintain and update team members personal files and HR documentation.
• Ensure accurate data entry and record maintenance in all systems.
• Manage team members records related to contracts, confirmations, transfers, and exits.
• Ensure confidentiality and security of team member information.
• Informing and handling escalation in the systems records and any bug to the relevant team.
Monthly Evaluation & Reporting
• Maintain the monthly team member evaluation tracking system.
• Follow up with managers to ensure timely completion of evaluations.
• Compile evaluation data and support People & Culture reporting and insights.
• Maintain proper documentation of team members performance records.
HR Administrative Support
• Assist in onboarding documentation and team members record creation.
• Respond to queries related to attendance, leave balances, and HR documentation.
• Any HR admin related support for the team members in early morning coverage.
• Assist in planning and coordinating People & Culture initiatives and engagement activities.
• Support the organization and execution of internal events, workshops, and team gatherings.

Required Experience/Skills

Experience
• Bachelor’s degree in Human resources, Business Administration, or a related field.
• 1–3 years of experience in HR administration, HR operations, or team member records management.
Skills & Competencies
• Strong attention to detail and accuracy.
• Good organizational and documentation skills.
• Strong communication and coordination skills.
• Ability to handle confidential team member information responsibly.
• Ability to work independently and support early operational requirements.
• Ability to multis task in a fast space environment.
Software/Systems
• Must have: Microsoft Office suite proficiency.
• Good to have: Customer relationship skills, outgoing personality.
• Proficiency in Microsoft Excel and HR systems.
• The ability to learn IT basics, systems and able to complete Azure fundamentals.