Definitive HealthcareDH

SMB Account Manager, Life Sciences

Definitive Healthcare is a provider of healthcare commercial intelligence, offering a SaaS platform with data, analytics, and expertise to help clients navigate the healthcare market.

Definitive Healthcare

Employee count: 501-1000

United States only

At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrow’s healthcare industry. Our SaaS platform creates new paths to commercial success in the healthcare market, so companies can identify where to go next.

Our employees are kind, collaborative, energetic, approachable and driven. On top of that, we value the unique perspectives, backgrounds and voices of our employees. Why? Because their diverse experiences drive new ideas and help us build a better community.

For over 10 years, we’ve built a collaborative culture driven by employees who share a passion for improving the healthcare ecosystem, enjoy giving back to the local community and value diversity and inclusion.

One of the hallmarks of our culture is our commitment to community service. Through the DefinitiveCares program, employees can work with their choice of more than 40 charitable organizations, supporting causes from hunger and homelessness to healthcare, LGBTQ+ issues, racial justice, women’s initiatives and more. 2021 marked the sixth year that we had 100% employee participation in DefinitiveCares.

We also provide a range of opportunities for employees to connect with each other. Employees can join any of our employee run affinity groups supporting causes such as women’s empowerment, LGBTQ+, Black, indigenous and people of color (BIPOC), disabilities and working parents and potential for many more. Affinity groups often enable greater education companywide through training, events and speaker series.

We’re also a great place to work. For five years in a row, we’ve been recognized by the Boston Business Journal and the Boston Globe as a best place to work in Massachusetts. In 2022, Energage recognized us for Culture Excellence in Compensation & Benefits, Innovation, Great Leadership, Purpose & Value and Work-Life Flexibility!

Think you’d be a good addition to our team? Explore our available positions here. We’d love the chance to get to know you.

What you'll do:

  • Grow sales within existing small/medium sized client accounts, collaborate with sales specialists to identify growth opportunities across therapeutic areas
  • Go “high and wide” in accounts to build relationships with potential buyers and influencers; take a consultative approach to identify client issues that DHC can solve
  • Initiate conversations about new opportunities and partner with DHC Sales Specialists to develop and close opportunities
  • Work with the Customer Experience organization to optimize usage and value of DHC services
  • Lead critical renewals conversations
  • Meet and exceed renewal and expansion quotas
  • Accurately forecast opportunities and utilize CRM to manage your portfolio

What you'll need:

  • 3+ years of individual, quota-carrying selling experience in BioPharma / Med Device
  • Experience selling to or working in key BioPharma / Med Dev. functions: commercial teams within a brand or therapeutic area, Analytics, or Med Affairs teams
  • Experience in account planning and collaborating with cross-functional teams
  • Experience negotiating and closing multi-year service contracts
  • A powerful work ethic with energy, humor, compassion, and enthusiasm
  • Superior communication skills and proficiency crafting compelling narratives using MS Office tools
  • A. or B.S. degree

Why we love Definitive, and why you will too!

  • Industry leading products
  • Work hard, and have fun doing it
  • Incredibly fast growth means limitless opportunity
  • Flexible and dynamic culture
  • Work alongside some of the most talented and dedicated teammates
  • Definitive Cares, our community service group, gives all of us a chance to give back
  • Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:

“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

-Business Development Manager

“Great team. Amazing growth. Employees are treated very well.”

-Research Analyst

“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”

-Profile Analyst

If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter.

If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!

Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information

Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to [email protected] to confirm your status in the application process.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Definitive Healthcare

Learn more about Definitive Healthcare and their company culture.

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At Definitive Healthcare, a relentless pursuit of innovation drives their mission to transform data, analytics, and expertise into actionable healthcare commercial intelligence. The company is at the forefront of revolutionizing how organizations understand and navigate the complex healthcare ecosystem. Through its groundbreaking SaaS-based platform, Definitive Healthcare empowers clients to uncover the right markets, identify lucrative opportunities, and connect with key decision-makers, ultimately shaping the future of the healthcare industry. The platform leverages sophisticated data science, artificial intelligence, and machine learning algorithms to ingest, cleanse, link, and analyze billions of data points from a multitude of proprietary and public sources. This meticulous process creates a comprehensive, 360-degree view of the healthcare landscape, encompassing hospitals, physicians, clinics, payers, and other vital entities.

Definitive Healthcare's technological prowess enables its clients—ranging from biopharmaceutical and medical device companies to healthcare IT firms and providers—to make data-driven strategic decisions with unprecedented accuracy and speed. The company's innovative solutions, such as the Definitive ID which assigns a unique identifier to every player in the healthcare ecosystem, allow for seamless data integration and a comprehensive understanding of affiliations and relationships. This commitment to technological advancement ensures that clients can move beyond sifting through outdated and unstructured data, instead accessing reliable and timely insights. By providing robust analytics and an expert AI engine, Definitive Healthcare helps organizations optimize their go-to-market strategies, enhance product development, and accelerate commercial success. Their continuous investment in cutting-edge technologies and market knowledge underscores their dedication to providing superior data quality and customer service, solidifying their position as a leader in healthcare commercial intelligence.

Employee benefits

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Fitness stipend

Employees receive a fitness stipend.

Company equity

Employees may receive company equity.

Some meals provided

Some meals are provided to employees.

Company-sponsored happy hours

The company hosts sponsored happy hours.

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Definitive Healthcare

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Definitive Healthcare hiring SMB Account Manager, Life Sciences • Remote (Work from Home) | Himalayas