Senior Security Automation Engineer

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

The Senior Security Automation Engineer is responsible for supporting Information Security Automation & Testing team functions by creating, updating, and maintaining security automation projects and the supported programs. This role will identify opportunities for improving efficiency and effectiveness of security teams through automation and work with teammates to implement those automation projects. Additionally, this role will act as a consultant for the Security Automation & Testing team and other teams in the security organization to train team members on the opportunities associated with automation, how to consume the existing automation projects, and advise on standing up additional automation programs on different teams. The Senior Security Automation Engineer must have expert-level knowledge of development and programming methodologies, process analysis, and project management. Additionally, this role must have a broad understanding of IT fundamentals, including security, networking, and business and development processes.

We are looking for a Senior Security Automation Engineer who will:

• Implement, update, troubleshoot, and maintain moderately to significantly complex automation solutions
  • Identify opportunities for automation to create new or improve existing workflows and processes
  • Develop solutions leveraging third party APIs, third-party tools, or custom-developed processes
  • Participate in semi-formal code review process
  • Onboard teams to fully utilized developed solutions. This may consist of training, documentation, FAQs, etc.
  • Provide ongoing operational support and enhancements for developed solutions
• Organize medium to large size development projects
  • Construct basic project plans based on requirements analysis
  • Communicate project status to leadership and management, including wins, impediments, and basic metrics
• Advocate automation solutions
  • Identify ways to improve within the security organization and across CSG’s organization
  • Promote automation best practices amongst the security team, including documentation and training around automated processes
  • Stay current in industry trends and technologies
• Provide training and mentorship of team members in process improvement, automation, and security testing, including:
  • Code reviews
  • Development-based mentoring and guidance
  • Educating team members in development and security testing practices
• Provide technical leadership for a vulnerability management program that includes: external and internal vulnerability scans of applications and systems, external and internal penetration tests of applications and systems, the documenting and remediating of identified vulnerabilities and exploits, routinely monitoring various communication avenues for security vulnerabilities and security patches, taking a risk based approach comparing those security vulnerabilities and security patches across the operating environment, and making recommendations to various IT teams on the mitigation process for those identified security vulnerabilities
• Support security operations incidents and response
  • Provide necessary support, including data analysis and automation
• Must be able to work outside normal business hours when needed to perform diagnosis and/or implementation of product releases or changes so that normal business workflow is not interrupted
• Incumbent is accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values.
• Understands and adheres to all applicable regulations, laws (including the Bank Secrecy Act), card association rules, CSG Security and Compliance standards as referenced in internal policies and procedures including Information Security, Acceptable Use, Code of Conduct, and other corporate policies. Keeps abreast of all applicable regulations, laws, and policies as they presently exist and as they change or are modified.

Is this opportunity right for you? We are looking for candidates who:

• Bachelor’s degree in: Computer Science, Management Information Systems, Information Security, related field, or equivalent experience
• Minimum 5 years working within information security, relevant information technology and/or DevOps roles

Preferred

• Qualified and successful candidates will have both technical and project management experience in information security or related fields.

Knowledge, Skills and Abilities

• Demonstrates broad knowledge in Technology Domain (operations and infrastructure, information security, etc.).
• Demonstrates analytical problem solving and decision-making skills.
• Proficient working with API and web service technologies (REST, SOAP, JSON, etc).
• Proficient with programming and methodologies, ideally with a background in Python, or .Net framework (C#/VB.NET).
• Proficient with database methodologies, ideally Microsoft SQL Server or PostgreSQL.
• Proficient with the Microsoft Office Suite and Power BI
• Demonstrates knowledge of development methodologies and organizational structures (Agile, DevOps).
• Ability to read, write, speak, and understand the English language in a business environment

Preferred

• Working knowledge of IT security, compliance, and regulatory requirements, such as: Payment Card Industry (PCI) Data Security Standard (DSS), Sarbanes-Oxley (SOX), Healthcare Information Privacy Protection Act (HIPPA), ISO 27001, and General Data Protection Regulation (GDPR)
• One or more of the following certifications is preferred:
  • Global Information Assurance Certification (GCIH, GCFA, GREM, etc)
  • Offensive Security Certified Professional
  • (ISC)2 SCCP
  • (ISC)2 CISSP

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

View More Benefits

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.