United States onlyWe're looking for a Technical Project Manager to bridge the gap between project execution and hands-on technical delivery, managing timelines, budgets, risks, and cross-functional teams while also diving into the technical aspects of customer onboarding, system configuration, and issue remediation.
Requirements
- Own and drive key delivery KPIs including revenue targets, utilization, cycle time, CSAT, budgets, and profitability.
- Lead both project management and technical onboarding activities for customer implementations across the Message Broadcast product suite.
- Gather requirements, translate them into actionable deliverables, and collaborate with internal technical teams.
- Manage customer project plans, SOWs, scope, budgets, revenue recognition, resource allocation, and acceptance of deliverables using a PSA tool.
- Review/approve timesheets and ensure accurate project tracking.
- Control scope changes and partner with Sales on change requests and project documentation.
- Break down project requirements and produce high-level estimates for various project types.
Benefits
- Fully covered Medical, Dental, and Vision coverage for employees
- Cost share for dependents
- 401(K) plan with company match
- Fully covered STD/LTD
- Employee Assistance Program (EAP)
- Paid Maternity Leave
- 12 weeks of paid parental leave for birthing parent
- Paid Paternity Leave
- Flexible PTO policy - We trust employees to manage their time effectively and take time off as needed to maintain a healthy work-life balance.
- 12 paid holidays throughout the year, including winter recess for all employees between December 25th-January 1st
- On-site gym available for free use in Denver, CO for employees based in the Denver area
