Citrix Engineer (AU IT Services, Home-Based)

Salary: P120,000 - P155,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM AEST)

What are we looking for?

Skills Required:

• At least 5 years of experience in an Infrastructure Citrix & Support role.
• Experience as a Citrix Engineer/Administrator with responsibilities including support, implementation, and upgrades/migrations.
• Experience with Citrix technologies such as XenDesktop, XenApp, Citrix NetScaler/ADC, StoreFront, Citrix Provisioning Services, and Citrix Cloud.
• Troubleshooting and managing Thin clients, Citrix licensing, and PVS/MCS services.
• SSL Certificate Management.
• Experience with Microsoft RDS & Terminal Services.
• Basic knowledge of network fundamentals required.
• Experience with Microsoft Server 2012 or above.

Nice to Have:

• Bachelor’s degree in information management, Information Technology, Information Systems, Computer Science, Business Administration, or equivalent
• A proven ability to demonstrate initiative and attention to detail.

What will you do?

• Provide technical support for second-level infrastructure and above.
• Effectively manage and promptly address client incidents and requests to meet the required SLA's. This will be accomplished by efficiently working through a queue of assigned tickets.
• Ensure that information security policies and procedures are consistently followed and adhered to.
• Be the go-to person for the level one support teams and help them with any escalations they need.
• Adhere to the standards outlined in the ITIL Framework by following the processes related to Incident, Security, Problem, and Change Management.

Join the awesome team and enjoy these benefits & perks:

• Temporary Home-based work setup
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JJOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client has been empowering organizations to leverage technology to gain a competitive advantage since 1998. They offer cutting-edge converged IT services to clients across Australia, New Zealand, Asia, and North America. They revolutionized the way organizations access technology by providing affordable solutions that eliminate the need for capital investments for expansion. Their solutions provide scalability, elasticity, and agility to meet the changing needs of businesses.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.