Lead Data Center Consultant

About the role
The Lead Consultant is responsible for leading project and program technical efforts, to ensure delivery of high-quality and consistent customer outcomes. The Lead Consultant is developing and implementing strategies and standards, while providing guidance and leadership to project and program teams, managing stakeholders, and coordinating with various service channels. Providing technical governance and continuously evaluating all aspects of project and program delivery to ensure success. This role has a data center focus.

This role requires 60-70% travel.

What you'll be doing

• Responsible for overseeing the technical quality of outcome delivered to the customer.
• Coordinate with all other delivery workstreams within account.
• Serves as first escalation point for a project.
• Interface with Computacenter PMO, Sales, Solution Sales, Consultancy, Integration Center, and onsite teams associated with a project.
• Lead and engage with Consultancy SMEs as needed per project.
• Interface with customer key technical stakeholders throughout the lifecycle of the project/program.
• Accountable for customer signoff at technical closure.
• Create technical documents required in each phase of the project – example Site Survey / Rack Design Documents and Technical Workbooks
• Review/approve internal technical documents.
• Deliver technical documentation to internal teams/Integration Center.
• Review/train technical requirements within internal teams.
• Engage in First Article Builds / Proof of Concepts.
• Technical escalation point of contact from internal teams – Integration Center / Field Engineering / Consulting Team/ Low Voltage.
• Provide vetting and oversight of onsite resources to ensure appropriate skillsets are leveraged to meet Computacenter’s implementation standards.
• Provide technical support & guidance to onsite resources.
• Responsible for Project Engineer performance appraisals.
• Provide input for Statement of Work (SOW)/Level of Effort (LOE) for new and existing opportunities.
• Embrace and support Computacenter’s mission and core values.
• Note: Focus on project delivery and not Pre-Sales activity.

What you have

• Bachelor’s degree or equivalent work experience in a technical field.
• 5-7 years’ experience in installing, configuring, enhancing and/or maintaining enterprise data center environments
• Experience in datacenter solutions and holding associated certifications is a plus.
• Experience in LV or AV solutions and holding associated certifications is a plus.
• Legally eligible to work in the United States.
• Strong interpersonal and communication skills with the ability to present in a group setting.
• Professional self-starter, able to work collaboratively with others.
• Expertise in the latest technologies for their practice, and the ability to communicate these different technologies in layman’s terms.
• Highly organized and understanding of project implementation timelines & processes.
• Competent to advanced skills with MS Excel & MS Visio.
• Possessing sense of urgency with strong organizational and follow up skills.

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us