Director, Admissions Tools

Director, Admissions Tools

College Board – Governance, Membership, and Global Higher Education  

Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).

Type: This is a full-time position.

About the Team 

The Strategic Higher Ed team includes passionate, committed Higher Ed admission, enrollment, and program experts, as well as market and data analysts.  Our work is focused on understanding and meeting existing and emerging Higher Ed needs and building Higher Ed acceptance of and support for key College Board programs and initiatives. 

About the Opportunity  

The College Board seeks an energetic, forward-looking contributor who brings recent experience in admissions and enrollment with a keen knowledge of technology and software solutions. As Director Admissions Tools, you will bring your rich experience to advance our mission and member focused work for higher education. The ideal candidate will have worked within the field of admissions/enrollment management and have a strong understanding of admissions processes and technologies. You will be a key member of the Strategic Higher Education and Admissions Models team and will be responsible for managing innovative admissions tools, with a focus on Landscape – an innovative admissions resource used by over 250 colleges. Key aspects of your role include program and product management and operations, internal partnership and collaboration, and intensive engagement with and support for external members and users. A successful candidate will grow the value, engagement and higher education participation in Landscape and future admissions tools.

In this role, you will:

Strategy, Planning and Product Ownership (50%)

• Lead the day-to-day management of innovative admissions tools and services, with primary focus of Landscape: coordinate with internal teams, including technology and research, to generate requirements, test features, implement updates, etc. that align with the organization's higher education strategy.

• Maintain organized, detailed core product and project management documents (e.g. integrated project plans). Work with internal teams to gather and document key status inputs and operational implications/risks associated with project goals on an ongoing basis and ensure that status, risks, and progress are tracked, communicated, and managed.

• Collaborate with key external stakeholders and partners to deliver value and outcomes.

• Develop and manage highly collaborative relationships across the organization to support program implementation.

Engagement (50%)

• Engage with external organizations and campuses to: present the tool, collect user feedback, help users with setup and maintenance, test new features and updates, and communicate user experience back to internal business units.

• Coordinate with external vendors and organizations to procure and exchange data, integrate products within 3rd party systems, and verify the consistency of admissions tools across technologies.

• Expand the user base with a focus on: customer service, deepening relationships, soliciting and listening to feedback, and exploring future uses.

• Monitor higher education industry trends to ensure that admissions tools utilize appropriate conventions and best practices. Requires subject matter expertise to analyze and translate critical industry developments.

• Serve as an engaged member of the Strategic Higher Education team and integrate Landscape goals within the broader set of divisional goals.

About You 

You have: 

• A minimum of 6+ years’ full-time experience in admissions, product ownership in higher education, management consulting or equivalent.

• Experience supporting large-scale complex rollouts and projects – ideally, in the higher education space – with interrelated work streams.

• A commitment to expanding educational opportunity

• Ability to think creatively about how to solve business challenges, strong ability to understand and internalize the “big” picture and broader implications.

• Strong, demonstrated expertise in the product development lifecycle

• Experience in presenting complex information in compelling visual ways.

• Excellent verbal and written communication skills, with strong experience and facility in communicating across mission, program and technology needs and opportunities.

• Ability to work independently and with teams, attention to detail, strong organizational skills, and the ability to manage multiple projects and meet deadlines is required.

• A Bachelor’s degree.

• Ability to travel 5-10%

• Authorization to work in the United States

About Our Process 

• Application review will begin immediately and will continue until the position is filled

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process

About Our Benefits and Compensation

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.

The hiring range for a new employee in this position is $80,000 to $135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.

Your salary is only one part of all that College Board offers, including but not limited to:

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more

• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility

• A job that matters, a team that cares, and a place to learn, innovate and thrive

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.

About Our Culture 

Our community matters, and we strive to practice and improve our culture daily. Here are some headlines: 

• We are motivated to positively impact the educational and career trajectories of millions of students a year. 

• We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard. 

• We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network).  

• We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals. 

• We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.  

• We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.