Staff GTM Program Manager

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Staff GTM Program Manager to join our Revenue Operations team. This role can be based in our Vancouver, Calgary, or Toronto offices, or remote across Canada (excluding Québec) or the US. This is a high-impact, high-visibility individual contributor role that partners closely with Revenue and Executive Leadership to drive Clio’s most critical go-to-market initiatives.

You will own problems that are not yet well-defined, shape program strategy, align senior leaders, and design the operating models required to execute at scale. Success in this role is measured by business impact, clarity created, and how the organization evolves as a result of your work.

What your team does:

The GTM Program Management team leads Clio’s most complex, cross-functional go-to-market initiatives. We partner closely with Sales, Marketing, Customer Success, Finance, Product, Engineering, and Operations to bring structure to complexity and keep teams aligned from planning through launch and beyond. As trusted partners to senior leaders, we provide clear visibility into program health, surface risks and tradeoffs early, and enable confident, data-informed decision-making—ensuring revenue-critical initiatives deliver outcomes, not just plans.

What you’ll work on:

• Strategic Program Ownership: Define and lead Clio’s highest-priority GTM programs, from problem framing through delivery and outcomes.
• Executive Alignment: Drive alignment across senior leaders, resolving tradeoffs and competing priorities.
• Strategic Analysis: Develop and evaluate options using deep qualitative and quantitative analysis to shape decisions.
• Executive Communication: Act as a trusted thought partner to executives, crafting narratives, recommendations, and decision frameworks.
• Operating Model Design: Improve how Clio runs GTM programs by designing scalable processes, governance, and execution models.

Who you are:

You thrive in ambiguity. You are comfortable being handed a problem, not a plan and expected to define the path forward.

You’ll be a great fit if you:

• Use data to shape strategy, influence direction, and drive executive decisions.
• Move fluidly between problem framing, strategic design, and hands-on execution.
• Bring structure to highly ambiguous, cross-functional, and politically complex problems.
• Influence senior leaders and executives without formal authority.
• Communicate with an executive presence and strong point of view.
• Anticipate downstream impacts across the GTM ecosystem.
• Set standards for how complex programs should be run.
• Continuously raise the bar for program management craft, tooling, and leverage (including AI).

What you may have:

• 8–10+ years of experience in Program Management, Management Consulting, Revenue Operations, or Strategy roles in high-growth or enterprise environments.
• Demonstrated success leading ambiguous, company-critical initiatives with broad organizational impact.
• Experience with acquisition integrations, Q2C transformations, or large-scale GTM change strongly preferred.
• Demonstrate a keen interest in improving your craft by using AI

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.