GTM Program Manager

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a GTM Program Manager to join our Revenue Operations team. This role can be based in our Vancouver, Calgary, or Toronto offices, or remote across Canada (excluding Québec) or the US. This is a high-impact, high-visibility individual contributor role that partners closely with Revenue and Executive Leadership to drive Clio’s most critical go-to-market initiatives. You’ll sit at the center of how strategy turns into execution, helping the company scale through clarity, alignment, and disciplined delivery.

What your team does:

The GTM Program Management team leads Clio’s most complex, cross-functional go-to-market initiatives. We partner closely with Sales, Marketing, Customer Success, Finance, Product, Engineering, and Operations to bring structure to complexity and keep teams aligned from planning through launch and beyond. As trusted partners to senior leaders, we provide clear visibility into program health, surface risks and tradeoffs early, and enable confident, data-informed decision-making—ensuring revenue-critical initiatives deliver outcomes, not just plans.

Who you are:

You’re a strategic operator who thrives at the intersection of vision and execution. You’re comfortable navigating ambiguity, working across functions, and operating at both the executive level and in the weeds. You bring structure to complex problems, make sound tradeoffs, and keep momentum moving—even as priorities shift.

You’re a clear communicator with executive presence, able to influence without authority and align stakeholders around shared goals. You take ownership of outcomes, translate data into action, and continuously improve how you work—including leveraging AI to increase your personal and program impact.

What you’ll work on:

• Program Leadership & Delivery: Lead the end-to-end planning and execution of Clio’s highest-priority GTM programs, ensuring clear governance, accountability, and measurable outcomes.
• Cross-Functional Alignment: Drive alignment across Sales, Marketing, CS, Finance, Product, and Engineering by building strong partnerships and influencing without authority.
• Analysis & Decision Support: Use qualitative and quantitative analysis to evaluate options, surface tradeoffs, and recommend data-backed paths forward.
• Leadership Updates: Provide clear status updates, risks, and recommendations to senior leaders and program sponsors.

What you may have:

• 5+ years of experience in Program Management, Management Consulting, Revenue Operations, Business Operations, or Strategy roles, ideally in a high-growth B2B SaaS environment.
• A strong track record of delivering complex, cross-functional programs with measurable impact.
• Working knowledge of GTM motions and revenue operations.
• Experience partnering with Sales, Marketing, Customer Success, and Product teams.
• Experience with acquisition integrations, quote-to-cash, or GTM system implementations is a strong plus.
• Demonstrate a keen interest in improving your craft by using AI

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• EAP benefits for you and household members, including counseling and online resources

• 401k matching and Child Education Savings

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.