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CircleLink HealthCH

Registered Nurse Care Coach

CircleLink Health provides a preventative care platform and outsourced telephone nursing services for Chronic Care Management (CCM) and Behavioral Health Integration (BHI), enabling healthcare providers to improve patient outcomes and access new Medicare reimbursements. [2, 5, 6, 13]

CircleLink Health

Employee count: 51-200

United States only

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This is a remote role. CircleLink Health is looking for passionate, tech savvy registered nurses to work remotely and serve patients enrolled in Medicare’s Chronic Care Management Program. In this part time role (about 20-25 hrs. per week), an RN Care Coach will be assigned a group of patients that they will be following and calling each month. In these monthly calls you will provide education, coordinate care, close preventive care gaps, and coach on strategies for self-management to keep them out of the hospital.

This Role Requires Precision, Discipline, and Accountability

The Care Manager role is not a step back from bedside nursing — it’s a step into a more complex, structured, and performance-driven environment. To succeed, you must bring more than clinical knowledge:

✅ Excellent documentation skills — Your charting must be complete, timely, and accurate.

✅ Strong time management — Case tasks must be prioritized and closed on schedule.

✅ Ownership of outcomes — Each case is closely tracked for quality, compliance, and effectiveness.

Expectations are high, and performance is regularly reviewed. This is not a role where details can be missed or timelines pushed — we need professionals who take initiative, stay organized, and consistently deliver.

If you’re ready for a challenging, fast-paced environment where your work is held to high standards and makes a real difference, we encourage you to apply.

Key Responsibilities:

  • Utilize our specialized care management software to call Medicare patients with 2 or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis
  • Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self-management strategies
  • Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made
  • Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc.
  • Conduct Transitional Care Management activities to high risk patients discharged from the hospital and the ER to reduce unnecessary readmissions.
  • Close care gaps by encouraging and assisting with preventive care measures, i.e. annual well visits, vaccines, cancer screens, follow-up/specialist appointments, etc.

Requirements

  • Fluent in English
  • Self-directed, able to work independently with little supervision while meeting performance metrics
  • Passion for nursing and improving patient outcomes
  • Good with technology and eager to learn and use new software
  • Excellent organizational and time management skills
  • Timely communication is essential, and nurses are expected to respond to all messages and emails within 24–48 hours.
  • Strong critical thinking and problem-solving skills

Education and Experience:

  • Current, unrestricted Compact License / multistate RN license
  • Proficiency with electronic health records and web-based applications
  • 3+ years' experience as a Registered Nurse

Preferred Education and Experience, but not required:

  • Spanish fluency
  • Case Management or Chronic Disease Management experience highly preferred
  • Certified Diabetes Educator
  • Experience with Motivational Interviewing or other behavior change communication techniques

Scheduling and Other Requirements

  • RN needs a STRONG internet-connected computer
  • Minimum of 20 hours of availability per week required
  • You will commit to your own schedule using our software.
  • This is a 1099 contract position with no end date. Care coaches are responsible for their own taxes and insurance.

Benefits

Compensation:

RN Care Coach compensation is paid at the rate of $15.00 for the first 20-minute increment (20-min milestone), $12 for the second 20-minute increment (40-min milestone), and$11.50 for the 3rd 20-minute increment (60-min milestone).

A clinical encounter occurs after two criteria are met: 1/ A successful interactive clinical call with the patient or their caregiver. 2/ A 20-min, or 40-min, or 60-min milestone is met on the patient's chart. Example pay scenarios, but not limited to:

  • Two 20-min successful calls with 2 different patients pays $30 for the two 20-min visits. ($15+$15=$30)
  • A 40-min encounter with the same patient pays $27. ($15+$12=$27).
  • A 60-min encounter with the same patient pays $38.50. ($15+$12+$11.50=$38.50)

Pay Timing:

Monthly via direct deposit, 40 days after the last day of the month of service. This is due to the time it takes Medicare to process reimbursements. Your pay after the first check will be 30 days from the end of the previous month.

Fraud Alert:

CircleLink Health has identified fraudulent emails sent from @joincirclelinkhealth.team, which is NOT affiliated with our company. Official CircleLink emails come only from @circlelinkhealth.com. Please report any suspicious messages to info@circlelinkhealth.com.

About CircleLink Health:

CircleLink Health is a company of passionate clinicians, technologists and businesspeople tackling the $600B problem of preventable chronic and post-acute complications. We’re building a world-class Care Management platform to enable providers while accelerating the shift to preventative care instead of status quo reactive care. Learn more about us here.

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Job type

Contractor

Experience level

Experience

3 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About CircleLink Health

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Many patients, particularly those managing chronic conditions, find the time between doctor's appointments challenging. They often leave consultations with lingering questions or confusion about their care plans, and the typical 15-minute appointment every few months is insufficient for comprehensive management, especially when dealing with multiple conditions and medications. This can lead to patients feeling unsupported, resulting in poorer health outcomes and contributing to the significant costs associated with preventable chronic condition complications. Our customers, healthcare providers, face the challenge of extending their care beyond the clinic walls without overburdening their existing staff or incurring prohibitive costs. They need a way to proactively engage with their patients, ensure adherence to care plans, and identify potential issues early on, all while navigating the complexities of Medicare reimbursement programs.

CircleLink Health addresses these challenges directly by providing a comprehensive, turnkey care management solution. We partner with physician practices, offering a platform that combines software with a network of registered nurses and care coaches. This allows doctors to effectively monitor their patients remotely and intervene with personalized support. Our customers benefit from our expertise in engaging patients between office visits, a capability we've honed since before Medicare began incentivizing such programs. We handle the operational burdens of patient targeting, enrollment, and integration with various electronic health record (EHR) systems, enabling doctors to focus on in-person care while we manage the crucial follow-up. Our registered nurses conduct meaningful remote patient engagement, which has proven to be significantly more effective in patient retention compared to using medical assistants. This approach not only improves patient health outcomes and satisfaction but also allows providers to access new revenue streams through Medicare's Chronic Care Management (CCM), Behavioral Health Integration (BHI), and Remote Patient Monitoring (RPM) programs. We aim to help our customers improve the lives of their patients and their families by making preventative care more accessible and effective, ultimately working to reduce the substantial preventable healthcare costs related to chronic conditions.

Employee benefits

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Unlimited pto policy

Unlimited paid time off policy.

95% healthcare coverage

Company covers 95% of healthcare costs.

Company-sponsored 401k

Company offers a sponsored 401k retirement savings plan.

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CircleLink Health

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