ChartSpan

Many healthcare providers and their patients face the ongoing challenge of managing chronic conditions effectively between office visits. For patients, especially those on Medicare with multiple chronic illnesses, navigating their healthcare journey, adhering to treatment plans, and coordinating with various specialists can be overwhelming and complex. This often leads to gaps in care, preventable complications, and increased healthcare costs. For providers, the administrative burden of continuous patient engagement, care coordination, and meeting value-based care requirements can be immense, taking valuable time away from direct patient care and impacting practice profitability.

ChartSpan addresses these challenges head-on by serving as a dedicated partner to healthcare organizations. We understand that proactive, consistent engagement is crucial for improving patient outcomes. That's why we offer the largest managed Chronic Care Management (CCM) service in the U.S., acting as a seamless extension of a provider's team. Our customers' patients benefit from a 24/7 nurse-led hotline, monthly check-ins from a dedicated care team, and personalized assistance with everything from medication refills to scheduling appointments. This continuous support empowers patients to better self-manage their conditions, leading to improved health and a higher quality of life. For our provider partners, we lift the operational weight of running comprehensive preventative care programs. By handling patient enrollment, monthly engagement, and meticulous documentation that integrates with their existing EMR, we help practices unlock new revenue streams, improve their quality scores, and free up their staff to focus on what they do best: providing excellent care during in-person visits. Our solutions are designed to foster stronger patient-provider relationships and ensure that no patient feels alone on their healthcare journey.