Acct Associate, Client Development - Temporary opportunity

Account Associate, Client Development

Let’s be unstoppable together!

Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Learn more at www.circana.com.

What will you be doing?

This role will have a focus on working with manufacturers in the toys, video games and home industries. The account specialist will focus on ensuring clients maximize the value they receive from subscribing to Circana’s products and services. This includes delivering timely, high quality, and accurate reporting and insights from Circana’s unique data sources to their assigned accounts.

Job Responsibilities

• Fulfilling client requests by utilizing Circana’s data sources and industry knowledge
• Resolving client issues and responding to questions
• Delivering insightful presentations to manufacturers
• Providing training and support, as needed, for Circana’s reporting and tools
• Preparing monthly industry and client specific reports
• Identifying opportunities to recommend Circana solutions to clients to help build their business

Requirements

• BA/BS or equivalent
• 0-1+ years of experience in client service, market research, sales, retail buying, finance, or equivalent.
• Demonstrated proficiency using PowerPoint and Excel with proven success in quantitative data pulling, formatting, analysis, and delivery of error-proof work
• Strong oral and written communication skills
• POS data experience is an asset

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Canada - Remote