Account Manager - Agency Partnership & Platforms

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

What will you be doing?

This Account Manager - Agency Partnerships & Platforms role is a dynamic, multi-faceted role responsible for the project management and support of our largest agency platform engagements. This is a cross-functional role that provides the opportunity to work with Circana’s market leading data assets & solutions and major ad tech platform partners who help enable these assets and solutions for our clients. You will work closely with internal teams to develop and implement strategies that deliver exceptional results for clients.

This is a high-impact role where you will have the opportunity to shape the direction of our client relationships and contribute to our overall business growth.

Job Responsibilities

• Primary Contact: Day-to-day contact for all sold-in client projects. This includes owning kick off calls & docs, project status updates, communicating product updates/expanded capabilities.
• Account Insights: Have deep account knowledge to understand client needs and potential areas of opportunity. Communicate client concerns that are voiced in day-to-day conversations to leadership.
• Product: Act as client-facing product and marketing solutions expert for sold-in projects. Understand solutions capabilities work in detail and identify opportunities to enhance based on client feedback.
• Project-Management: Between internal teams and Client to set expectations, deliver results, manage timelines, and related variable changes. You are the “quarterback” for internal operations.
• Process Improvement: Identify opportunities for increased efficiency in cross-functional operations.

Requirements

• Years of experience: 3+ years in Media (CPG, Retail, and/or Agencies) in client facing, project management focused roles.
• Specific software: Microsoft and/or Google productivity suites, background working with business intelligence programs such as PowerBI, Tableau to manage account reporting and reports a plus.
• Platforms: Experience with ad tech/platforms (DSPs, Clean Rooms, etc.) a must.

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Remote.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The salary range for this role is $61,000.00 $100,000.00.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

You can apply for this role through our career website.