QA Specialist, Monetization

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 200M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

You’re passionate about quality and take pride in raising the bar across teams and features. With hands-on experience in test management systems, you know how to design, execute, and monitor test suites that actually move the needle. You care about helping teams adopt better practices, and you do it with humility, humor, and a collaborative spirit. Most of all, you’re excited to bring your skills to the gaming world — and to channel that energy into making chess even better.

What You'll Do

• Plan, develop, and execute testing strategies.
• Design and maintain test plans and cases, leveraging AI for smarter coverage, faster updates, and edge-case discovery.
• Perform manual and exploratory testing across web and mobile platforms (iOS & Android) to ensure consistent quality.
• Collaborate with the automation team to identify gaps, set priorities, and expand regression coverage using tools like Playwright.
• Continuously refine test data management and environments to streamline validation.
• Identify product functionality gaps and implement systemic improvements to testing.
• Establish standards and best practices for embedding quality throughout the development process.
• Use analytics and defect trend analysis to proactively highlight risks and opportunities.
• Pinpoint areas of the customer experience that are suboptimal and advocate effectively for improvements.

Preferred Skills

• Proficiency in JIRA
• Experience with AI-assisted test case design and bug analysis
• Hands-on experience testing mobile apps (iOS & Android)
• Familiarity with Playwright or similar automation frameworks (in partnership with the automation team)
• Excellent written and verbal communication skills
• Sense of ownership and responsibility
• Chess player
• Lifelong learner

About the Opportunity

• This is a full-time position
• We are 100% remote (always have been, always will be!)

You can learn more about us here:

• https://www.chess.com/article/view/how-chess-com-virtual-team-works-together
• https://www.chess.com/about