Head of Data Analytics

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 200M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

You love data… because of how it impacts decisions, makes for better products, and ultimately changes lives. You enjoy leading data teams and enabling other teams to leverage data intelligently. You are proactive, collaborative, and communicative. You bring experience and insights relevant to a freemium subscription business (user acquisition, retention, monetization) and the foundational work around experimentation, reporting, and forecasting.

You’re looking to use your skills to work at a company that you actually care about (and that actually cares about you!). If that sounds like you, let’s talk. ❤️

What you'll do

• Improve the understanding of how each product feature performs and provide actionable recommendations
• Manage a highly effective team of data analysts
• Establish best practices for experimentation, reporting, and insight generation
• Accurately measure, diagnose, and forecast our business
• Enable the rest of our company to self-serve insights through intuitive dashboards and AI integrations
• Partner closely with our Head of Data Engineering to ensure data validity and consistency

Preferred Skills

• 8+ years in data analytics / data science
• 5+ years in data leadership and people management
• Experience in consumer at scale with at least 10M Monthly Active Users (we’re around 50M and will grow a lot).
• Hands-on experience with modern dashboard and experimentation tools, even better if you helped with in-house development
• Strong collaboration and communication skills working in a fully distributed team
• Strong sense of ownership, responsibility, and appreciation for the value of effective communication with both peers and non-technical teammates
• Puts value on building strong relationships with colleagues and partners
• Proven track record of being proactive, planning effectively, and constructively finding paths forward when blockers arise

About the Opportunity

• This is a full-time position
• We are 100% remote
• This role is open to applicants who can work the USA or Canada.

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You can learn more about us here:

• https://www.chess.com/article/view/how-chess-com-virtual-team-works-together
• https://www.chess.com/about