Canada onlyAdministrative Coordinator - Operations Job Title: Administrative Coordinator - Operations Job Description: Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.
Requirements
- Completion of post-secondary studies
- Minimum 1 year’s telephone customer service experience
- Call centers experience an asset
- Bilingual in English and French
- Technical Skills: Demonstrated proficiency with Word, Excel and Outlook at an intermediate level
- Ability to work on and manage simultaneously multiple software working tools
- 60wpm typing speed
- Must enjoy learning continuously
- Manage competing priorities effectively
- High level of interpersonal skills required to succeed in a collaborative working environment
- Ability to work in a fast-paced environment
- Demonstrated ability to self-manage and prioritize in a result driven and time sensitive function
- Solid ability to utilize dispute or conflict resolution techniques to achieve desired outcomes
- Demonstrated Customer Centric approach and puts the customer first on all decisions
- Proven problem-solving skills
- Passionate about supporting healthy lives with commitment and care
Benefits
- Health and wellness benefits program
- RRSP match benefits
- Employee stock purchase program
- Internal mobility opportunities
- Employee relocation (varies by location)
