United States only- Collaborate with Software Engineering, Sales/Marketing and Business leadership to develop and articulate a clear product vision and strategy that aligns with the company's objectives and market opportunities.
- Conduct market research, competitive analysis, and customer feedback to inform product direction.
- Create and maintain a detailed product roadmap that outlines key milestones, deliverables, and timelines.
- Prioritize product features and enhancements based on business value, customer impact, and technical feasibility.
- Work closely with engineering, design, marketing, sales, and support teams to ensure successful product development and launch.
- Act as the primary point of contact between technical teams and non-technical stakeholders.
- Leverage your technical background to make informed decisions about product architecture, design, and implementation.
- Collaborate with engineering teams to define technical requirements, ensure feasibility, and resolve challenges during the development process.
- Drive the end-to-end product development process, from concept to release, ensuring that projects are delivered on time and within scope.
- Oversee the creation of detailed product specifications, user stories, and acceptance criteria.
- Advocate for the customer by deeply understanding their needs, pain points, and behaviors.
- Engage with customers and users to gather feedback, validate assumptions, and refine product features.
- Utilize data analytics to monitor product performance, identify trends, and make informed decisions about product improvements.
- Implement and track key performance indicators (KPIs) to measure product success.
- Collaborate with marketing and sales teams to develop go-to-market strategies and launch plans for new products and features.
- Ensure that all teams are aligned and prepared for successful product launches.
- Drive continuous improvement in product management processes and methodologies.
- Stay up-to-date with industry trends, emerging technologies, and best practices in product management.
- Bachelor’s degree in computer science, software engineering, or a related field; Advanced degree or equivalent experience preferred.
- Minimum of 7 years experience as a Technical Product Manager or equivalent. Preferred 10+ years of experience in a technical, project or product management role.
- Proven experience as a Technical Product Manager or similar role in a technology-driven company. PMI-ACP and/or DASM certifications preferred.
- Strong technical background with a deep understanding of software development processes, APIs, and cloud-based technologies. Experience with AWS and Azure preferred.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Experience with Agile/Scrum methodologies and industry-standard management tools required. Experience with Azure DevOps services, GitHub and Freshservice preferred.
- Strong problem-solving skills and a data-driven mindset.
- Ability to think strategically while managing the details of execution.
