System Support Specialist in Cybersecurity
Whirr Crew s.r.o. is a leading partner in digital transformation, specializing in custom software development, AI solutions, and cybersecurity for businesses.
Details:* Start: ASAP* Work Type: Full Remote (Europe-based)* Work Schedule: Full-time* Allocation: 6+ months contract with possible extension* Languages: Fluent English* Technology: Infrastructure Security* Skill Area: Infrastructure
Responsibilities:* Provide first-level technical support for cybersecurity-related incidents and inquiries* Monitor security alerts and logs from firewalls, XDR, IDS/IPS, etc.* Respond to incidents, assist with investigation and remediation* Maintain and update cybersecurity systems and tools* Assist in patching, virtual patching, and security hardening* Document and report incidents, vulnerabilities, and trends* Ensure compliance with internal cybersecurity policies and standards* Support risk/vulnerability assessments* Promote user awareness and deliver cybersecurity trainings
Must-Have Skills:* Experience in IT support or cybersecurity roles (corporate environment preferred)* Knowledge of endpoint security, XDR, patching, microsegmentation, container security* Familiarity with security technologies (AV, firewalls, SIEM)* Solid understanding of network protocols, operating systems (Windows/Linux), and security frameworks (ISO 27001, NIST)* Excellent analytical and problem-solving skills* Strong written and verbal communication skills
Nice to Have (Preferred Certifications):* CompTIA Security+* CISSP* CEH
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About Whirr Crew
Learn more about Whirr Crew and their company culture.
At the heart of what we do is a culture of innovation and partnership. Whirr Crew specializes in custom AI-driven software development and cybersecurity solutions to meet the unique needs of our diverse clientele. We strive to empower businesses by integrating cutting-edge technology tailored to their specific requirements, ensuring they not only keep pace with the digital transformation but thrive within it. Our commitment to delivering exceptional service is evident in every project we undertake. We provide dedicated design and development teams that collaborate closely with clients to understand their goals and challenges, allowing us to create solutions that enhance operational efficiency and drive significant growth.
Founded in 2014, Whirr Crew has rapidly established itself as a trusted partner for many reputable organizations across Europe and North America. With a talented team of over 60 passionate professionals, we are equipped to handle complex challenges in AI, machine learning, and cybersecurity. Our mission is not just to deliver projects but to forge long-lasting partnerships while helping our clients navigate the ever-evolving technological landscape. We embrace a proactive approach to problem-solving, ensuring that our services, including custom software development, staff augmentation, and compliance with stringent regulations like NIS2, are comprehensive and effective.
Whirr Crew
Company size
51-200 employees
Founded in
2014
Chief executive officer
Ales Polacek
Markets
Employees live in
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