Account Executive

We are looking for passionate, process-driven sales professionals with the ability to lead with insight, take control of the customer conversation and evangelize the Calabrio message. The primary responsibility of the Account Executive is to create and execute a regional sales plan focused on Calabrio Software sales activity through direct and partner sales.  Prospect within the market, develop pipeline and close active opportunities.  Support and leverage field marketing, product launches, product promotions, telebusiness, and other lead or sales generating programs. Experience with both direct and partner sales is essential.

What you’ll be doing:

• Lead the achievement of associated territory sales quotas: software and services.
• Uncover, develop and lead all sales activities for the sale of Calabrio products, additional applications, and renewed maintenance within the existing customer base.
• Continually build a strong sales pipeline of well-qualified revenue opportunities.
• Develop and maintain strong relationships, fostering a high level of trust among key decision-makers.
• Design and execute an account plan for each customer, including strategy, actions, timeframes, milestones, and responsibilities.
• Effectively manage opportunities through Salesforce.com.
• Exhibit strong strategic thinking, initiative, and leadership skills.

We’re looking for:

• Ability to deliver excellent presentations in person and via phone conference calls.
• Strong communication skills with the capacity to translate complex technical concepts into business terms and communicate the business value.
• Proven ability to follow process-driven sales.
• Outstanding oral and written communication skills.
• Prowess to prospect within the end-user community.
• Excels within a cross-functional team environment.
• Accurate and dependable forecasting.
• Excellent time management, decision-making, and organization skills.
• Works effectively in a fast-paced, high-growth, and rapidly changing environment.
• Excellent customer service skills.
• Highly motivated, results oriented.
• Competitive zeal.
• Confidence, persistence, and an outgoing personality.
• Ability to learn new software quickly and become a power user.
• Drive to articulate needs for process improvements.

Requirements

• Minimum 7+ yrs. of direct sales experience in a fast-growing high technology company.
• B2B software and/or technology direct sales experience in WFO/Call Center industry.
• Able to occasionally travel.

Benefits

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer.

Our commitment is to continue to keep our people healthy, focused, and creative. We've built a company culture where you’ll feel motivated and truly excited to come to work. Calabrio is driven by the diversity of our talented team members who come from a wide variety of backgrounds and lifestyles. As an equal opportunity employer, we always consider and embrace ALL individuals including what makes them unique. We believe our team members should be happy and healthy, with peace of mind and a sense of accomplishment.

About Calabrio:

Calabrio has joined forces with some of the best minds and most progressive concepts on enriching human interactions through our customer experience intelligence platform. For you, that means working on high-performing innovative teams that combine their incredible ideas in one incredible company.

Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements).

Awards & Accolades:

Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary.

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.