Spanish Bilingual Claims Dispute Customer Support (ZR_22727_JOB)

This is a remote position.

• Provide exceptional customer service by answering inbound calls and inquiries about open positions.
  
• Create and download reports for denied insurance claims; contact insurance companies to dispute or correct these claims.
  
• Investigate claim denials and ensure timely resolution.
  
• Coordinate meet-and-greet sessions between applicants and clients.
  
• Assist candidates with electronic applications, verifying that all required documents are submitted.
  
• Enter new hires into the HR system and facilitate the onboarding process.
  
• Maintain accurate records of calls, claims, and other relevant documentation.
  

Requirements

• Fluent in both English and Spanish, with excellent verbal and written communication skills in both languages.
  
• Proven experience in providing excellent customer service, particularly handling inbound calls and inquiries.
  
• Familiarity with handling and disputing denied insurance claims is highly desirable is a plus.
  
• Ability to manage records, ensure accurate documentation, and oversee onboarding processes with attention to detail.
  
• Experience with HR systems, electronic application platforms, and basic report generation tools.
  
• Capacity to investigate claim denials, resolve issues efficiently, and assist candidates through application challenges.
  

Independent Contractor Perks

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job