This is a remote position.
Schedule:- 10 hours a week
- Monday - Friday
- Flexible during business hours: 9am to 6pm California Time (or anytime between 12:00 AM - 9:00 AM MNL)
Client Timezone: Pacific Time (California, USA)
Client OverviewJoin a thriving luxury vacation rental operation based in Hawaii, working directly with a dynamic entrepreneur who manages both a successful property business and maintains an executive career. This unique opportunity offers exposure to high-end hospitality management while providing crucial support to streamline both business and personal operations. The position provides excellent growth potential with possible expansion of hours and responsibilities.
Job DescriptionThis multifaceted role combines luxury vacation rental management with high-level personal assistance. You’ll be instrumental in ensuring exceptional guest experiences for a premium Hawaii property while managing essential personal and business administrative tasks. The position offers a perfect blend of customer service, property management coordination, and executive support, all while working with modern tools including AI-powered solutions. This opportunity provides excellent exposure to the luxury hospitality sector while developing broad-ranging administrative expertise.
Responsibilities
- Manage all aspects of guest communications for luxury vacation rental property
- Create and distribute professional check-in instructions
- Handle guest inquiries promptly and professionally
- Ensure smooth communication throughout guest stays
- Coordinate with on-island service providers
- Schedule and oversee cleaning services
- Manage maintenance and handyman appointments
- Maintain relationships with local vendors
- Provide comprehensive personal assistance
- Manage calendar and schedule appointments
- Handle personal administrative tasks
- Organize and prioritize competing demands
- Optimize operational efficiency
- Streamline communication processes
- Implement and maintain organizational systems
- Utilize modern tools and AI solutions for enhanced productivity
- Order supplies for the units.
- Create and manage online system of invoices and important docs related to the airbnb
- Manage door door for guests
Requirements
- Exceptional written and verbal English communication skills
- Proven experience in customer service or hospitality
- Strong organizational abilities and attention to detail
- Proficiency with modern business and productivity tools
- Demonstrated ability to work independently and take initiative
- Experience in calendar management and scheduling
- Professional demeanor and excellent interpersonal skills
- Ability to maintain confidentiality and exercise discretion
- Comfort with technology and willingness to learn new tools
- Available to work Pacific Time zone hours
- Reliable internet connection and quiet work environment
- Minimum 1 year of relevant experience in administrative or customer service role
Benefits
- Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Steady freelance job
Job ID: ZR_22057_JOB