Our Mission and Opportunity
Our Team
Who You Are
What You'll Do
- Build, scale and improve employee-facing processes that help teams thrive: You’ll work on projects focused on performance management, annual reviews, employee engagement, career pathing and development, workforce planning, feedback and reviews, and compensation.
- Support talent development career pathways: You’ll work on processes like talent planning, performance calibrations, compensation to ensure we are growing and rewarding our best talent competitively.
- Coach and develop managers: Proactively partner with your managers to maintain a high-performance culture, hold their teams accountable, and operate with inclusivity.
- Be a voice for our employees: Advise and support managers and team members through a wide variety of complex employee relations situations; ensure that all voices and perspectives are heard.
- Champion and grow our culture: Track and strengthen employee engagement through monthly pulse surveys; embed our company-wide diversity, equity, and inclusion priorities to ensure strong commitment across all brightwheel teams.
Qualifications, Skills, & Abilities
- Proven experience in a business partner role in a fast-growth environment
- Ability to proactively build relationships, offer expert insight, and drive impact with your business partners; you are confident and comfortable working with senior leaders and demonstrate the ability to challenge or dissent while maintaining a strong and productive relationship
- Ability to navigate challenging employee situations and conversations with impeccable judgment; strong experience and pattern recognition in handling a wide range of HR questions and interpersonal situations
- Experience describing career pathways and building ladder levels for individual contributor and management roles
- Passion for furthering brightwheel’s commitment to diversity, equity, and inclusion in our policies, practices, and culture
- High empathy approach coupled with communication that is clear and candid, driving the right outcomes for employees and the business
- Top-notch critical thinking and root cause problem solving abilities; the ability to diagnose a cultural or management enablement issue and drive a strategy to make improvements
- Ability to independently prioritize in a fast-paced environment and manage complex process and projects end-to-end
- Outstanding verbal and written communication skills; able to write or edit critical documents from performance plans to annual reviews to employee policies and communications
- Strong mindset for continuous improvement and designing an exceptional employee experience