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BjakBJ

Lead, Executive Operations

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive, and is the largest insurance portal in Southeast Asia, headquartered in Malaysia. They help millions find the best value insurance policies by simplifying access through technology.

Bjak

Employee count: 51-200

United States only

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About the Role

We are looking for a Lead, Executive Operations to bring structure and consistency to how execution happens around the CEO and leadership team.

This role focuses on building simple systems and operating rhythms, coordinating across teams, and ensuring priorities are translated into action.

You will work across functions to improve clarity, reduce friction, and keep high-priority work moving.

What You'll be Doing

  • Establish simple operating structures (cadences, tracking, follow-ups) to keep work moving

  • Translate leadership priorities into clear, executable plans

  • Coordinate across teams to ensure alignment and progress

  • Identify gaps, bottlenecks, and execution risks, and resolve them early

  • Support hiring coordination and key operational workstreams when needed

  • Build lightweight playbooks and ways of working to improve consistency

  • Track progress and surface clear updates to leadership

  • Continuously improve how executive-level work is managed and executed

What You Will Need

  • Experience in operations, consulting, startups, or executive-facing roles

  • Experience supporting or working closely with senior executives

  • Experience building processes in early-stage or scaling environments

  • Strong ability to structure problems and drive execution independently

  • Clear communication and ability to work across different teams

  • Good judgment in fast-moving, ambiguous environments

How We Work

The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product

Interview process

If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews.

Applications are evaluated by our team members. Interviews will be conducted via virtual meetings and/or onsite.

We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.

About the job

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Posted on

Job type

Full Time

Experience level

Executive

Location requirements

Hiring timezones

United States +/- 0 hours

About Bjak

Learn more about Bjak and their company culture.

View company profile

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive. Our customers in ASEAN often face challenges in accessing affordable and sustainable financial services, which is why we are dedicated to developing innovative platforms and services to address these needs. Headquartered in Malaysia, Bjak has become the largest insurance portal in Southeast Asia. Our primary platform, Bjak.com, empowers millions of users to find insurance policies that offer the best value and the most comprehensive coverage tailored to their individual requirements. We understand that navigating the complexities of insurance can be daunting, so we've invested heavily in technology like Custom APIs, blockchain, trading systems, and data science. These investments enable us to provide easy access to financial services that were previously inaccessible or difficult to understand, simplifying the entire process for our users.

Our core strength lies in our ability to navigate complex regulatory environments and create pioneering products. For example, Bjak is the first platform globally to simplify and digitize comprehensive life and medical insurance, supported by an AI agent, making these crucial services more approachable. We help Malaysian vehicle owners save significantly on their annual car insurance renewals by allowing them to compare offers from over 10 insurance and takaful operators in under five minutes. This commitment to customer savings and convenience has resulted in millions of users signing up and benefiting from our services. We strive to continuously improve our platform to simplify the online insurance purchase experience, allowing users to choose, compare, and customize their insurance products swiftly and efficiently. Our mission is to make insurance easy, accessible, and rewarding for everyone, fostering a shared and open ecosystem that promotes equality and security in financial services.

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Bjak

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