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BjakBJ

Founding Machine Learning Engineer

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive, and is the largest insurance portal in Southeast Asia, headquartered in Malaysia. They help millions find the best value insurance policies by simplifying access through technology.

Bjak

Employee count: 51-200

United Kingdom only

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Transform language models into real-world, high-impact product experiences.

A1 is a self-funded AI division backed by BJAK, operating in full stealth. We’re building a new global consumer AI application focused on an important but underexplored use case — something practical, meaningful, and far beyond the typical chatbot or productivity agent.

As a Machine Learning Engineer, you will work at the core of our product: fine-tuning frontier-level models, shaping data pipelines, evaluating behavior, and bringing intelligent features into real production environments. You’ll operate with high autonomy within a small, deeply technical team.

Why This Role Matters

  • You will turn state-of-the-art models into real product capabilities used by a global audience.

  • You’ll define how our models behave — accuracy, safety, tone, and user experience.

  • You’ll help build a new consumer AI product from zero, directly influencing its technical and product direction.

  • Your work will ensure our models are not only powerful, but safe, reliable, and impactful at scale.

What You’ll Do

  • Fine-tune and adapt models as needed while also designing new model architectures and training pipelines from scratch

  • Design and curate datasets, craft prompts, and experiment with alignment and safety strategies for high-quality outputs.

  • Build evaluation pipelines for model performance, safety, and alignment, and innovate on new metrics for real-world impact.

  • Ship models to production, optimise for latency and scale, and monitor drift or degradation

  • Collaborate with product, engineering, and design to launch polished, user-facing AI features

  • Explore new modeling approaches, optimisation methods, and product use cases

What It’s Like to Work Here

  • You take ownership - you solve problems end-to-end rather than wait for perfect instructions

  • You learn through action - prototype → test → iterate → ship

  • You’re calm in ambiguity - zero-to-one building energises you

  • You bias toward speed with discipline - V1 now > perfect later

  • You see failures and feedback as essential to growth

  • You work with humility, curiosity, and a founder’s mindset

  • You lift the bar for yourself and your teammates every day

Requirements

  • Strong experience with transformers, deep learning, and fine-tuning methods (LoRA/QLoRA, SFT, distillation)

  • Proficiency in PyTorch (preferred) or TensorFlow

  • Experience in prompt engineering and dataset creation for alignment, tone, trust, and safety

  • Familiarity with evaluation methods: perplexity, toxicity, relevance, robustness

  • Solid software engineering fundamentals — algorithms, data structures, clean code

  • Ability to operate in a fast, lean, and high-ownership environment

Nice to Have

  • Experience with text generation, moderation, ranking, or personalisation

  • Exposure to RLHF or reinforcement learning for LLMs

  • Contributions to open-source ML projects

  • Background in consumer-facing AI products or high-growth startups

What You’ll Get

  • High ownership and autonomy from day one

  • Direct involvement in technical direction and product decisions

  • Remote-first flexibility

  • A high-impact role with visibility across ML, engineering, and product

  • Competitive compensation and performance-based bonuses

  • Backing of a profitable US$2B group, with the speed of a startup

  • Insurance coverage, flexible time off, and global travel insurance

  • Opportunity to shape a new global AI product from zero

Our Team & Culture

We operate as a dense, senior, high-performance team. We value clarity, speed, craftsmanship, and relentless ownership. We behave like founders — we build, ship, iterate, and hold ourselves to a high technical bar.

If you value excellence, enjoy building real systems, and want to be part of a small team creating something globally impactful, you’ll thrive here.

About A1

A1 is a self-funded, independent AI division under BJAK, focused on building a new consumer AI product with global relevance. We’re in full stealth and assembling a small, elite team of ML and engineering builders who want to work on meaningful, high-impact problems.

About the job

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Bjak

Learn more about Bjak and their company culture.

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Bjak is a technology company focused on making financial services transparent, efficient, and inclusive. Our customers in ASEAN often face challenges in accessing affordable and sustainable financial services, which is why we are dedicated to developing innovative platforms and services to address these needs. Headquartered in Malaysia, Bjak has become the largest insurance portal in Southeast Asia. Our primary platform, Bjak.com, empowers millions of users to find insurance policies that offer the best value and the most comprehensive coverage tailored to their individual requirements. We understand that navigating the complexities of insurance can be daunting, so we've invested heavily in technology like Custom APIs, blockchain, trading systems, and data science. These investments enable us to provide easy access to financial services that were previously inaccessible or difficult to understand, simplifying the entire process for our users.

Our core strength lies in our ability to navigate complex regulatory environments and create pioneering products. For example, Bjak is the first platform globally to simplify and digitize comprehensive life and medical insurance, supported by an AI agent, making these crucial services more approachable. We help Malaysian vehicle owners save significantly on their annual car insurance renewals by allowing them to compare offers from over 10 insurance and takaful operators in under five minutes. This commitment to customer savings and convenience has resulted in millions of users signing up and benefiting from our services. We strive to continuously improve our platform to simplify the online insurance purchase experience, allowing users to choose, compare, and customize their insurance products swiftly and efficiently. Our mission is to make insurance easy, accessible, and rewarding for everyone, fostering a shared and open ecosystem that promotes equality and security in financial services.

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