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BjakBJ

Executive, CEO Office

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive, and is the largest insurance portal in Southeast Asia, headquartered in Malaysia. They help millions find the best value insurance policies by simplifying access through technology.

Bjak

Employee count: 51-200

Malaysia only

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About BJAK

We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient.

We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region.

We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI.

Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and to contribute directly to the company’s mission.

Why This Role Matters

  • Act as a reliable internal support arm to help teams execute day-to-day priorities efficiently

  • Ensure operational follow-ups, trackers, and coordination do not fall through the cracks

  • Support multiple departments by handling administrative, coordination, and execution tasks

  • Free up functional teams by taking ownership of tracking, updates, and internal coordination

What You Will Do

1. CEO Support & Priority Management

  • Provide day-to-day support to the CEO, including managing schedules, meetings, documentation, and follow-ups

  • Track and follow through on CEO priorities, action items, and decisions across teams

  • Prepare briefing notes, summaries, and materials for internal and external meetings

  • Act as a point of coordination between the CEO and internal stakeholders

2. Cross-Functional Execution

  • Support ad-hoc projects that cut across multiple functions (e.g. HR, Operations, Finance, Product, Marketing)

  • Coordinate with internal teams to gather updates, align timelines, and unblock execution issues

  • Ensure deliverables are completed on time and issues are escalated appropriately

  • Drive follow-ups without formal authority

3. Administrative & Operational Tasks

  • Handle hands-on administrative work such as documentation, data tracking, reporting, and task coordination

  • Organise information, files, trackers, and workflows to support decision-making

  • Assist with logistics, scheduling, and operational arrangements as required

4. Problem-Solving & Ad-Hoc Support

  • Identify gaps, risks, or inefficiencies and propose practical solutions

  • Handle unexpected requests or last-minute changes with composure and clarity

  • Support special projects or urgent matters as assigned by the CEO

What You Bring

  • 3+ years of experience in administrative support, operations, HR coordination, or similar roles

  • Strong spreadsheet and documentation skills (Google Sheets / Excel / Docs)

  • Ability to track multiple tasks and follow up across different teams

  • Clear written communication skills for internal updates and recaps

  • High level of discretion and professionalism when handling internal information

  • Comfortable working in a fast-paced environment with shifting priorities

You Will Thrive Here If You…

  • Are highly organized, reliable, and detail-oriented

  • Enjoy supporting multiple teams and keeping things running smoothly

  • Are comfortable handling repetitive administrative tasks alongside ad-hoc requests

  • Can follow up persistently and ensure updates are provided on time

  • Prefer internal-facing execution rather than external stakeholder management

  • Comfortable working across time zones and collaborating with global teams.

Why Join Us

  • Directly enable BJAK's rapid growth by securing licenses and managing compliance.

  • Unparalleled exposure and fast-tracked career growth at an SEA tech leader.

  • Above-market compensation

  • Flat, no-politics environment that values speed, ownership, and clarity.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Malaysia +/- 0 hours

About Bjak

Learn more about Bjak and their company culture.

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Bjak is a technology company focused on making financial services transparent, efficient, and inclusive. Our customers in ASEAN often face challenges in accessing affordable and sustainable financial services, which is why we are dedicated to developing innovative platforms and services to address these needs. Headquartered in Malaysia, Bjak has become the largest insurance portal in Southeast Asia. Our primary platform, Bjak.com, empowers millions of users to find insurance policies that offer the best value and the most comprehensive coverage tailored to their individual requirements. We understand that navigating the complexities of insurance can be daunting, so we've invested heavily in technology like Custom APIs, blockchain, trading systems, and data science. These investments enable us to provide easy access to financial services that were previously inaccessible or difficult to understand, simplifying the entire process for our users.

Our core strength lies in our ability to navigate complex regulatory environments and create pioneering products. For example, Bjak is the first platform globally to simplify and digitize comprehensive life and medical insurance, supported by an AI agent, making these crucial services more approachable. We help Malaysian vehicle owners save significantly on their annual car insurance renewals by allowing them to compare offers from over 10 insurance and takaful operators in under five minutes. This commitment to customer savings and convenience has resulted in millions of users signing up and benefiting from our services. We strive to continuously improve our platform to simplify the online insurance purchase experience, allowing users to choose, compare, and customize their insurance products swiftly and efficiently. Our mission is to make insurance easy, accessible, and rewarding for everyone, fostering a shared and open ecosystem that promotes equality and security in financial services.

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