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BjakBJ

Applied AI Engineer

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive, and is the largest insurance portal in Southeast Asia, headquartered in Malaysia. They help millions find the best value insurance policies by simplifying access through technology.

Bjak

Employee count: 51-200

United States only

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About the Role

A1 is building a proactive AI system that understands context across conversations, plans actions, and carries work forward over time.

As an Applied AI Engineer, you will turn model capabilities into real product behavior. You will own problems end-to-end, from shaping model behavior, to building the systems around it, to ensuring it performs reliably in production.

This role sits at the intersection of machine learning, systems, and product, focusing on making AI actually work for users, not just in demos, but in real-world usage.

Focus

  • Build and ship AI features end-to-end (model → system → user experience)

  • Design and iterate on prompts, tools, memory, and agent workflows

  • Turn raw model outputs into structured, reliable, and predictable behaviors

  • Debug issues across the full stack (model, orchestration, infra, UX)

  • Optimize for latency, cost, and production reliability

  • Develop lightweight evaluation frameworks to measure real-world performance

  • Work closely with product and engineering to translate ambiguous problems into working systems

Tech Stack

  • Python

  • PyTorch / JAX

  • LLMs (OpenAI-style APIs, LLaMA, Qwen, etc.)

  • Inference / serving (e.g. vLLM)

  • Vector DB

Ideal Experience

  • Strong foundation in machine learning and modern neural network architectures.

  • Hands-on experience with training, fine-tuning, or deploying ML models

  • Ability to write clean, production-quality code

  • Comfort working across abstraction layers (model → infra → product)

  • Strong problem-solving skills in ambiguous, fast-moving environments

  • Bias toward shipping, iteration, and continuous improvement

Outcomes

  • ML models in production meet expected accuracy, latency, and reliability targets.

  • Production issues are identified quickly, debugged effectively, and root causes addressed.

  • Data pipelines, training loops, and inference systems are robust, reproducible, and maintainable.

  • Collaborates effectively with engineers, product, and research teams to deliver reliable ML-powered features.

  • Iterations on models and systems are driven by real-world signals and measurable improvements.

How We Work

The best products today in the world were built by small, world class teams. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical AI product.

Interview process

If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews.

Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite.

We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Bjak

Learn more about Bjak and their company culture.

View company profile

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive. Our customers in ASEAN often face challenges in accessing affordable and sustainable financial services, which is why we are dedicated to developing innovative platforms and services to address these needs. Headquartered in Malaysia, Bjak has become the largest insurance portal in Southeast Asia. Our primary platform, Bjak.com, empowers millions of users to find insurance policies that offer the best value and the most comprehensive coverage tailored to their individual requirements. We understand that navigating the complexities of insurance can be daunting, so we've invested heavily in technology like Custom APIs, blockchain, trading systems, and data science. These investments enable us to provide easy access to financial services that were previously inaccessible or difficult to understand, simplifying the entire process for our users.

Our core strength lies in our ability to navigate complex regulatory environments and create pioneering products. For example, Bjak is the first platform globally to simplify and digitize comprehensive life and medical insurance, supported by an AI agent, making these crucial services more approachable. We help Malaysian vehicle owners save significantly on their annual car insurance renewals by allowing them to compare offers from over 10 insurance and takaful operators in under five minutes. This commitment to customer savings and convenience has resulted in millions of users signing up and benefiting from our services. We strive to continuously improve our platform to simplify the online insurance purchase experience, allowing users to choose, compare, and customize their insurance products swiftly and efficiently. Our mission is to make insurance easy, accessible, and rewarding for everyone, fostering a shared and open ecosystem that promotes equality and security in financial services.

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