Group Product Manager - Core Services

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

Lead the charge in revolutionizing the industry from its core! You'll be the mastermind behind developing cutting-edge internal tools and core services, directly impacting our operational excellence and innovation. With your expertise, we'll navigate the complexities of the financial ecosystem, enhancing productivity and safeguarding our operations against fraud.

Reports To

VP of Product

Who You Are

• Proven English fluency.
• Bachelor's degree in Business, Computer Science, Engineering, or a related field. Master's degree preferred.
• Minimum of 8 years of product management experience, with at least 3 years in a leadership role overseeing product teams.
• Understanding of the financial services ecosystem, including regulatory environments, payment systems, and fraud prevention.
• Proven track record of successfully developing and launching products in complex, technology-driven environments, specially backend/internal tools products.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, capable of engaging and influencing stakeholders across various levels of an organization.
• Experience with Agile development methodologies and a deep understanding of project management principles.

What You Will Do

• Strategic Leadership: Develop and execute a comprehensive product strategy that addresses the needs of internal tooling, core services, and fraud prevention. This includes setting clear goals, priorities, and roadmaps for the product team.
• Cross-functional collaboration: Work closely with engineering, design, data science, and operations teams to ensure product initiatives are aligned and executed efficiently. Foster a culture of collaboration and continuous improvement.
• Product Lifecycle Management: Oversee the entire product lifecycle from concept to launch and beyond, ensuring that internal tools and services meet the highest standards of usability, performance, and security.
• Fraud Prevention Innovation: Stay ahead of the curve in fraud prevention technologies and solutions. Develop and implement cutting-edge solutions to safeguard our financial ecosystem against emerging threats.
• Stakeholder Engagement: Act as the main point of contact for internal stakeholders regarding product development initiatives. Gather and prioritize product and customer requirements to ensure the product vision aligns with business objectives.
• Data-Driven Decision-Making: Utilize data analytics and market research to inform decision-making processes. Ensure products deliver value to both the business and its customers.
• Team Leadership and Development: Mentor and lead a team of product managers and associates. Promote professional development and foster a positive, productive work environment.
  

Your Team

Your direct reports are Product Managers who will be helping to build the strategy; you will also be leading cross-functional efforts with different fleets and your peers will help you to unblock any dependencies your projects may have. You will start with 3 PMs reporting to you, and potentially hire new ones for the fleet.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

Who We Are

With over 7 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:

• Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
• Drive Change: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
• Choose Bold Honesty: we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
• Be An Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.

Learn more about our culture and values.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

• Me Time program, including unlimited paid time off.
• Remote-first work environment.
• Employee Stock Option program.
• Zero trading fees through our Bitso app.
• Extended Family Leave policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
• Premium health, dental and life insurances in Mexico, Brazil and Argentina.
• Volunteering days.
• Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
• This role is expected to work remotely.
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