Transition Manager

Position Title: Transition Manager

Reports to: VP - Digital Operations

Location: Remote, USA. With substantial travel to US college campuses as necessary.

Contract type: Permanent, Full-time

Positions available: x2 (x1 to commence in March and x1 to commence in April)

About BibliU

BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales.

Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises.

In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!

We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!

Position Overview

As a Transition Manager at BibliU Campus, you will lead the coordination and execution of our campus store transitions. You’ll act as the face of BibliU during onboarding, ensuring each store launches successfully while collaborating across internal teams and directly supporting our partners. This role is perfect for someone who thrives in a dynamic, hands-on environment and enjoys travel, teamwork, and operational excellence.

What you will be doing:

Transition Leadership

• Own the full campus store transition process from planning to execution
• Serve as the main point of contact for institutions during transitions
• Develop and manage detailed project plans, timelines, and deliverables

Cross-Functional Coordination

• Chair weekly meetings between the transition workstreams
• Ensure all workstreams are progressing according to the Store Transitions Priority Checklist
• Communicate updates and timelines clearly across all stakeholders

On-Site Execution

• Coordinate in-person store visits, including POS/SFA setup with IT teams, Inventory planning and execution, transition day activities and logistics
• Deliver in-person training to new store managers during transition weeks
• Travel to our new accounts for 3–5 days per transition to help manage and action the store transition in-person

Process Improvement & Training

• Designing and building processes to streamline future store transitions
• Work within the inventory management system to assess supply needs and order accordingly
• Collaborate with our Store Trainer to document and enhance onboarding materials for future store managers

What we are looking for

Self-Starter: Proactive, hands-on, motivated by new challenges and open to change

Project Leader: Comfortable managing internal priorities timelines and holding BibliU transition work streams accountable to deadlines

People-Oriented: Confident communicator who builds strong relationships, comfortable meeting directly with customers, serving as the BibliU main point of contact for each transition, managing customer needs and expectations

Process-Minded: Enjoys solving problems, improving systems, and getting into operational details

Organized & Detail-Oriented: Strong planning, scheduling, and documentation skills

Flexible & Travel-Ready: Willing to travel for on-site transition support

Must have:

• Experience transitioning and building physical stores (higher education or retail stores)
• Experience working with inventory management systems
• Open to travel

Good to have:

• Start-up or scale-up experience
• Experience in the higher education sector

Benefits

Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.

Here's what we offer:

• 🌴Paid time off
• 📄401(k) plan
• 🩺Medical insurance
• 🦷Dental insurance
• 👁️Vision insurance
• ➕Life insurance
• 💰Company-wide bonus scheme

We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.